“I choose to invest my life into FamilyLife because, as I re-entered the workforce after being a stay-at-home mom for five years, I wanted my work to matter since it would take my time away from my family. I am grateful to be able to use my talents to affect the changes that God can use to save a marriage or secure the legacy of a family. It makes my work worthwhile and removes some of the guilt of being a working mom.”

–Shannon

Would you prayerfully consider if this is where the Lord is leading you to serve?

Open Positions

If you see a role or two you are interested in, or have questions, let’s talk.

 Please fill out this form and our team will reach out to you promptly!

Content Writer

  Remote (Orlando Preferred)

Under the direction of the Project Management Office Manager, create and edit articles and other written content, primarily for the FamilyLife website.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create outward facing multi-channel written materials such as personal interest stories/quotes, letters, donation landing pages and special projects (including reports and annual reviews).
  • Create content writing and copywriting specific to emails (cultivation and financial appeals), radio scripts, and social cameo scripts.
  • Assist in strategy and planning sessions to identify themes and content for monthly emails and direct mail pieces and work in alignment with the greater ministry content team to ensure cohesion.
  • Interact with other ministry leaders to gather information to gain a better understanding of what is happening ministry-wide.
  • Help facilitate the gathering of stories about ministry efforts world-wide. Use these resources to build a “story network” and incorporate them in effective fund development copy.
  • Research and incorporate industry best practices to elevate all content delivered to constituents.
  • Help with special editorial projects as assigned.

Proofer

  Remote (Orlando Preferred)

Under the direction of the Manager of Content Strategy, carefully review a variety of digital content pieces for quality control, including but not limited to: articles, emails, social media posts, print piece, and downloads. Proof content for technical quality: punctuation, spelling, working hyperlinks, correct Bible references, etc. Work closely with the manager of editorial and peer content creators.

for this position:

  • Check spelling, grammar, and punctuation.
  • Ensure accuracy of Scripture references and outside sources
  • Ensure accuracy of authorship
  • Learn and utilize Chicago Manual of Style
  • Learn and utilize AP style guide
  • Attend regular team meetings

Digital Marketing Strategist

  Orlando

The Donor Development Digital Marketing Strategist is accountable for the creation & development, management, and execution of a comprehensive digital marketing strategy. A key objective of this position is to develop ongoing digital acquisition, retention, cultivation & reactivation strategies and digital marketing content to achieve year-on-year growth of our donor base and lift existing donors to achieve increasing average gift size per donor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create, manage, and execute a comprehensive digital marketing and fund development strategies to existing and potential FL donors.
  • Collaborate with the Donor Communications team and Content Development Dept to create a monthly digital communications strategy and associated messaging, complementing other communication channels.
  • Lead the assessment and optimization of each digital strategy and campaign to maximize ROI and effectiveness to achieve target performance metrics and goals.
  • Provide overall project management to plan, schedule and manage the execution of the digital strategies with the web, email, and audio teams.
  • Collaborate with Mid-Level and Upper-Level Donor Rep teams to create digital emails and assests to support Major donor campaign appeals and event invitations.
  • Create and develop innovative donor appeal messaging and associated collaterals to increase effectiveness of donor asks at FL events.
  • Create and develop digital welcome series to increase conversion of product purchasers and event attendees to donors.
  • Manage free-lance and contract staff to create and edit digital communication assets including emails, web banners, social media ads, etc.
  • Work closely with outside digital agency to develop and test innovative, year-around digital donor acquisition strategies using FL video, audio, and publishing content.
  • Create and develop radio donor appeals and premium offers.
  • Provide final approval of all digital assets

Education and/or experience:

  • Bachelor’s degree in Marketing, Business or Communications field
  • 3-5 yr experience in Fund Development Marketing preferred. If no Fund Development experience, then must have relevant experience executing digital marketing and communications strategies.
  • Experience with radio and event donor appeal messaging preferred.
  • Experience leading and managing contract personnel and consultants preferred.

Global Outreach Executive and Operations Assistant

  Remote (Orlando Preferred)

Provides administrative and operational support to the Global Outreach Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Executive Assistant: Schedule virtual and live meetings with Global Vice President and prepare agendas and notes as needed, prepare presentations and reports, maintain a suspense list of Global Outreach projects and activities and monitor status.
  • Communications: Route incoming communications to the appropriate Global Outreach Representative for their response, assist with preparation of quarterly Global newsletter, assist with proofing and editing of Global Outreach training materials, posting Global communications on Workplace, etc.
  • Contracts and Licensing: Work with Cru/FamilyLife legal administration to prepare contracts for translation and licensing of FamilyLife resources for use in foreign countries. Maintain an electronic library of translated resources available for worldwide distribution.
  • International Orders: Assist global partners with orders of FamilyLife resources.
  • Budget Support: Assist with preparation, entry and monitoring of the Global Outreach department budget. Coordinate processing of approved expenses.
  • Foreign Travel Protocols: Assist FamilyLife Global Crisis Manager by collecting and maintaining Cru Travel Sheets and other records to support Cru’s Risk Management and Crisis Management.
  • Event Planning: Assist with planning and logistical arrangements of Global Summits and Global Offsite meetings, e.g. mailing records of attendees and their travel arrangements and special needs, arranging for facilities, making arrangements for meals and housing, drafting letters if invitations for international guests, etc.

Recruiter

  Orlando

Vision caster who is strong in discernment, listening, and encouraging others to take next steps of faith. A recruiter is the first touch point to journey with people who are feeling called to be a part of something bigger and join a movement of people looking to win, build and send in the context of marriage and family.

for this position:

  • Represent FamilyLife to prospective new staff in a variety of in person, and virtual spaces (career fairs, recruiting events at Cru, phone calls)
  • Actively have recruitment conversations from the different lead channels seeking to uncover those the Lord may be directing to FamilyLife
  • Update CRM (Salesforce) regularly and with faithfulness for accurate cross team collaboration
  • Assist in the planning and execution of recruiting events like OneWeekend and Ministry Preview
  • Actively raises and maintains financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

knowledge of:

  • Oral and written communication skills
  • Google drive suite of applications (Gmail, docs, sheets etc)
  • Basic computer skills and problem solving abilities (What to do if an application stops working)

ability to:

  • Communicate effectively in both in person and virtual environments that bring about ease and trust with the other party
  • maintain a “recruit for the whole” posture. We don’t just represent FamilyLife, but all of Cru
  • Work independently with little direction or supervision
  • Maintain flexibility and adaptability to meet the shifting needs of the ministry
  • Work well in an environment where one talks with people 4-5 hours a day

education and/or experience:

Preferred bachelor’s degree and some prior recruiting experience, but not required.

Community Manager

  Remote (Orlando Preferred)

A Community Manager ensures that our audience on social media platforms are being nurtured and responded to. This individual is a “people person” and enjoys engaging with people as well as providing excellent customer service to the online community.

FOR THIS POSITION:

  • Build relationships with FamilyLife’s online community on social platforms
  • Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
  • Publish content that meets the brand’s communication style
  • Engage with the online community and respond to comments and requests in a timely manner.
  • Monitor comments on posts and engage with them. “Like” all positive, helpful comments and respond to those that merit a response.
  • Use effective communication methods to increase followers to social media accounts.
  • Research trending topics, hashtags, and videos relating to FamilyLife brand
  • Assist with fostering new relationships with key influencers within the community
  • Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.
  • Assist with creating content strategy to announce and educate the FamilyLife online community on new offerings
  • Monitor and provide feedback on engagement/conversation via social media channels to Social Media Manager
  • Assist with creating engaging content and videos for all social media platforms
  • Stay up-to-date with current FamilyLife blogs, podcast, event, products, etc
  • Stay up-to-date with the latest industry and digital trends
  • Facilitate and participate in online events to build community and boost brand awareness, events, or products

FamilyLife Partner Specialist

  Orlando

If you love connecting with people, praying for them, writing notes, and encouraging them in their ministry role as raving fans and monthly supporters of FamilyLife, this role is for you. The Legacy Partner participants are people who fund FL outreaches by giving on a monthly basis. We want these ministry partners to truly feel like they are “insiders” by having Legacy Partner champions personally connecting with them to express our gratitude and encourage their ongoing involvement.

essential duties and responsibilities:

Support Legacy Program staff to strengthen communication via direct mail, email, text, or telephone to cultivate and steward current donors – including but not limited to:

Priority Duties
  • Use “Soon to Lapse” Report to call each donor (script provided) thanking them and encouraging them to update their credit card information.
  • Use the “Lapsed” report to call each donor (script provided) thanking then for their past support and asking if we can re-enroll them in the LP (outline benefits and value to ministry work)
  • Send a handwritten welcome note to any “new” LP donors (notecards Joy had). During match months, when LARGE numbers of LP’s come in, utilize the prayer service to send out Welcome Cards.
  • Work with list of repeat donors, sending personalized email, phone call, text or mailing to ask them to become a LP (Specific benefits need to be outlined)
  • Reach out to larger monthly donors and offer a special gift once a year (those giving $100+)?
Secondary Duties:
  • Work with Legacy Partner staff to organize LP questionnaire data to better serve and engage the LP donors
  • Follow up on LP prayer requests with a personal phone or email response.
  • Update and maintain key reports on a monthly basis.
  • Coordinate premium and resource distribution.
  • Provide limited support to the call center when issues arise.

Other Functions (non-essential):

Must possess ability to perform other duties as assigned.

knowledge of:

Scripture, fundraising, sales, customer service, interpersonal skills, oral and written communication, effective working knowledge of office computer software (i.e. Microsoft Office, Gmail, Salesforce, etc.), teamwork, motivation, planning and organizing, professionalism, adaptability, dependability, initiative.

ability to:

  • Good listener, good verbal and written communication skills
  • A passion to connect with people
  • An encourager and spiritually mature
  • Committed to excellence
  • Good discernment skills

education and/or experience:

Associates degree (B. A.) or related experience

Event Planner

  Field

Detailed oriented individual looking to use organizational and project management skills to plan and execute FamilyLife’s NEW Weekend to Remember getaways and other events as a way to reach people with the gospel, provide present day help and hope and encourage others to live on mission. An Event Planner is on the frontlines of these events connecting with hotels, making sure staff, attendees, and volunteers have what they need to make these events catalytic movements that propel communities into spiritual multiplication in the context of marriage and family.

Web Content Implementation Specialist

  Remote (Orlando Preferred)

The Web Content Implementation Specialist is responsible for updating FamilyLife’s websites and associated content. This position is responsible for building, uploading, and deploying digital content and ensures ongoing improvements to the website. The Web Content Implementation Specialist will help manage the integrated content workflow coming from the marketing, audio, creative and other ministry teams to ensure that all requested content is flowing smoothly onto the websites.

for this position:

  • Execute brand content; produce, develop and deploy site refreshes across our various websites; including but not limited to: building and loading banners, landing pages, homepages and other creative assets for the website and marketing materials
  • Upload and manage digital assets; including but not limited to: copy, images, audio, videos
  • Manage Podcast creation, delivery and optimization
  • Manage the FamilyLife App
  • Work with creative/marketing teams to develop new site content (banners, landing pages, etc) to enhance the user experience
  • Liaise with 3rd parties to coordinate system updates and releases for WordPress and plug-ins as needed.
  • Provide support across site analytics, insights and testing
  • Actively and intentionally grow in his / her Christian faith
  • Maintain a positive witness for Christ
  • Share what God is teaching him or her
  • Consistently attend and participate in team / ministry devotional times

Other Functions (non-essential): Perform related duties or special projects as assigned

knowledge of:

  • Content Management Systems and how they work, with an emphasis on WordPress/CSS/Adobe
  • Knowledge of and experience with using Google Analytics and Google Tag Manager to report on and provide actionable insights.
  • Knowledge of industry best-practices, including content delivery standards and usability.
  • Knowledge of and experience with Search Engine Optimization
  • Knowledge of Facebook Pixel implementation and Google Adwords a plus

ability to:

  • Excellent written and verbal communication skills and interpersonal skills with demonstrated ability to facilitate efficient meetings
  • Strong analytical and problem solving skills
  • Demonstrated ability to drive projects and meet critical deadlines
  • Attention to detail and ability to work with complex projects
  • Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand.
  • Ability to work well in a team
  • Bilingual in English and Spanish a plus

education and/or experience:

  • Bachelor’s degree required.
  • 3-5 years experience managing websites
  • Must have HTML and CSS skills
  • Experience with PHP and Javascript preferred.
  • Experience using Photoshop
  • Experience with Google Analytics
  • Experience with Google Tag Manager
  • Experience with podcast optimization and promotion
  • Demonstrate an understanding of website usability/web optimization best practices
  • Experience managing WordPress CMS or with a similar CMS platform is required
  • Ability to work well independently and under pressure, as well as be highly responsive to business needs

Project Manager I- Centralized Print

  Orlando

Manage assigned projects in the areas of purchasing, print production and manufacturing, ensuring that they are on schedule, on budget, and to specification.

for this position:

  • Create project schedules, budget projections and development, project set up, spec development for all project requests
  • Maintain project status for all assigned projects
  • Serve as a SME in the area of centralized print for assigned projects
  • Initiate a competitive bid procurement, print provider pre-qualification and selection.
  • Arrange PO requests, overseeing and scheduling transfer of art files, production management and troubleshooting for assigned projects.
  • Assist with fulfillment management, pre-press proof reviews, acting as liaison for all internal stakeholders.
  • Perform on-press job approvals as assigned.
  • Implement approval of delivered materials and process the invoice approval, submission, and tracking for assigned projects.

Education and/or Experience:

Two years college or equivalent experience (Up to three month’s work experience in related field).

User Interface Designer

  Remote (Orlando Preferred)

Create high-quality designs from concept to completion for FamilyLife’s digital design presence in the form of email campaigns, websites and landing pages, social media and app content. Working primarily with web/mobile layouts and deliverables, including icon creation, web design, mobile app design, infographics, and other interactive designs.

for this position:

  • Execute brand content; produce, develop and deploy site refreshes across our various websites; including but not limited to: building and loading banners, landing pages, homepages and other creative assets for the website and marketing materials
  • Upload and manage digital assets; including but not limited to: copy, images, audio, videos
  • Manage Podcast creation, delivery and optimization
  • Manage the FamilyLife App
  • Work with creative/marketing teams to develop new site content (banners, landing pages, etc) to enhance the user experience
  • Liaise with 3rd parties to coordinate system updates and releases for WordPress and plug-ins as needed.
  • Provide support across site analytics, insights and testing
  • Actively and intentionally grow in his / her Christian faith
  • Maintain a positive witness for Christ
  • Share what God is teaching him or her
  • Consistently attend and participate in team / ministry devotional times

Other Functions (non-essential): Perform related duties or special projects as assigned

knowledge of:

  • Content Management Systems and how they work, with an emphasis on WordPress/CSS/Adobe
  • Knowledge of and experience with using Google Analytics and Google Tag Manager to report on and provide actionable insights.
  • Knowledge of industry best-practices, including content delivery standards and usability.
  • Knowledge of and experience with Search Engine Optimization
  • Knowledge of Facebook Pixel implementation and Google Adwords a plus

ability to:

  • Excellent written and verbal communication skills and interpersonal skills with demonstrated ability to facilitate efficient meetings
  • Strong analytical and problem solving skills
  • Demonstrated ability to drive projects and meet critical deadlines
  • Attention to detail and ability to work with complex projects
  • Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand.
  • Ability to work well in a team
  • Bilingual in English and Spanish a plus

education and/or experience:

  • Bachelor’s degree required.
  • 3-5 years experience managing websites
  • Must have HTML and CSS skills
  • Experience with PHP and Javascript preferred.
  • Experience using Photoshop
  • Experience with Google Analytics
  • Experience with Google Tag Manager
  • Experience with podcast optimization and promotion
  • Demonstrate an understanding of website usability/web optimization best practices
  • Experience managing WordPress CMS or with a similar CMS platform is required
  • Ability to work well independently and under pressure, as well as be highly responsive to business needs

Staff Communications Specialist (Orlando)

  Orlando

FamilyLife’s Staff Communications Specialist is a strategic, collaborative communications professional who creates and implements staff communication strategies that support FamilyLife’s cultural values and help the ministry succeed in caring well for staff. This position works collaboratively and cross-functionally on a variety of employee communications projects that strengthen our internal brand reputation while also informing, inspiring and mobilizing FamilyLife employees to support ministry wide priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide comprehensive staff communications support for ministry wide teams
  • Draft staff communications and serve as staff communications counsel for senior leadership as needed
  • Craft staff communications for brand communication plans including ministry announcements, brand campaigns, and ministry launches
  • Collaborate with the Brand Communications Manager and Brand Marketing team to align staff communications with external constituent communications plans, aligning both strategy and tone so that ministry teams communicate with one voice
  • Administrator for the Internal Communications FamilyLife Staff group on Workplace.
  • Extend staff communications to the group, review/approve posts from FamilyLife staff, moderate comments in the group, and enforce messaging guidelines for the group
  • Weekly staff “in the Know” newsletter implementation including collecting submissions from staff, decision-making regarding alignment with “In the Know” guidelines, and newsletter deployment in email and via Workplace
  • Collaborate with leadership and LDHR team to create staff team meeting agendas and host or moderate staff team meetings as needed
  • Brand Team representative and liaison with FamilyLife Culture & Communications Team

Content Relationship Coordinator

  Orlando

Liaise and build relationships with social media, blogging, and podcast influencers who are also friends of FamilyLife.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Enthusiastically and professionally initiate, build, and engage in regular influential relationships with social media influencers, podcasters, and bloggers to further increase the reach of FamilyLife to new people and demographic groups.
  • Promptly distribute FamilyLife (at times exclusive) resources, downloads, marketing copy, and perks to drive marketing and name-acquisition efforts.
  • Assist in development and implementation of tiered reward system for varying levels of influencer promotion/participation.
  • Represent FamilyLife well to influencers and in social media with promptness, professionalism, gentility, etc. Occasionally broker conflict with a frustrated or problematic influencer.
  • Monitor, research, and strategically capitalize on trends and opportunities in social media, podcasting, and blogging to provide the most relevant services to influencers.
  • Assist in concepting responsive, relevant downloads and marketing opportunities.
  • Communicate with social media director regarding social media cross-promotion, etc.
  • Creatively suggest to FamilyLife further opportunities with influencers.
  • Obtain necessary copy, images, downloads, etc. for influencer communications
  • Project manage responses from influencers and timely distribution of requested resources.
  • Monitor influencers’ social media and related statistics to evaluate fulfillment/effectiveness of commitments/relationships, as well as for cross-promotion opportunities and mentions on FamilyLife social media.

Changed Life Story Curator

  Remote (Orlando Preferred)

If you love connecting with people, hearing how FamilyLife has impacted lives and have a background in journalism/writing/story collection this role is for you. FamilyLife is changing lives through products, podcasts, radio, courses, virtual/live events, small groups and in local communities through guides or churches – and we want to share those stories! Departments across FamilyLife use life change stories to share the impact of FamilyLife to donors and partners –  and we need more stories!

essential duties and responsibilities:

  • Work with Donor Development staff to track, contact and collect stories or quotes. Following current processes or help create something more efficient.
  • Contact individuals and couples (email, phone, Zoom) who have expressed interest in sharing their story. We are currently engaging constituents on multiple platforms. We would also like to look at Facebook posts and comments, for those who have offered up a small glimpse of how FL has helped change their life and follow-up with them for more details.
  • Compile story details and photos. Obtain legal permission with interviewees to use these stories.
  • Write stories that resonate with donors/partners. Ensure all stories are edited and proofread by FamilyLife’s Content team.
  • Send the constituent the final copy and thank them for sharing their story with FamilyLife. Please pray for them, their journey and how God will continue to move in their life.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

knowledge of:

  • Scripture
  • interpersonal skills
  • oral and written communication
  • effective working knowledge of office computer software (i.e. Microsoft Office, Gmail, etc.)
  • teamwork, motivation, planning and organizing, professionalism, self-starter/initiative.
  • Engaging audiences to share their stories with us.

ability to:

  • Good listener, good verbal and written communication skills
  • A passion to connect with people
  • An encourager and spiritually mature
  • Committed to excellence
  • Good discernment skills

education and/or experience:

Associates degree (B. A.) or related experience

Corporate Sponsorship Specialist

  Remote (Orlando Preferred)

This position will help fill a crucial role in Corporate Sponsorships. Christian business owners are choosing to use FamilyLife resources, including the Weekend to Remember, to invest in the marriage and families of their employees, and are seeing families transformed by the gospel! This position will help to significantly grow the scope and impact of this program by interacting with small and large businesses across the country and globe. In this role, you will communicate directly with businesses/organizations through phone and email. The position is also responsible for administrative and technical support, reporting and data base management.

essential duties and responsibilities:

As an employee with Cru:

  • Actively and intentionally grow in his/her Christian faith.
  • Maintain a positive witness for Christ.
  • Express a dependence on the Holy Spirit.
  • Share what God is teaching him or her.
  • Consistently attend and participate in team/ministry devotional times.

For This Position:

  • Act as a liaison with corporations and organizations who have interest in the Corporate Sponsorship program by providing information and helping them set up effective programs.
  • Serve as an interdepartmental liaison to resolve communication and logistic issues that arise.
  • Assist and answering inquiries about WTR promotion and registration processes to staff
  • Create and manage a system of gathering feedback and stories from Corporate Sponsorship participants.
  • Report back to businesses/organizations the exciting impact on employees.
  • Assist with reaching out to potential Corporate Sponsorship partners and previous program participants.
  • Manage segmentation process in Salesforce for specific email campaigns and phone calls.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

knowledge of:

  • Advanced Microsoft Office Suite, Google Suite, Studio Enterprise, SalesForce
  • Data analysis and database management
  • Written and oral communication skills
  • Team building and collaboration skills
  • Organizational and administrative skills

ability to:

  • Thorough knowledge of Microsoft office suite, Google applications and database concepts.
  • Ability to communicate effectively, both orally and in writing with personnel and external contacts.
  • Ability to manage multiple tasks and deadlines and assimilate data from multiple sources.
  • Dependable and responsible.
  • Ability to work within a virtual team environment.

education and/or experience:

  • Associate degree with 1-3 years of experience in administration and database management.
  • Equivalent combination of education and experience will be considered.

Ministry Representative

  Field

Represent Family Life Field Core Strategy by developing movements of  multiplication in the marriage and family space through catalytic and exposure events (Win); small group network, deployment and mentoring (Build); and leader development and multiplicative training (Send); within an assigned ministry territory.

essential duties and responsibilities:

  • Discover, select, train, coach and lead qualified couples/individuals within all local team leadership roles to successfully execute the core local strategy within a context of year-round win-build-send marriage ministry
  • Coach others to invite to a Weekend to Remember or other catalytic events
  • Expand a network of small groups that evangelize, disciple, and multiply
  • Establish, monitor and be accountable for local team goals and objectives
  • Conduct annual performance assessment of local leadership teams and movements
  • Lead local teams to assess and prioritize potential partnerships with organizations and local influencers to champion and support city-wide, sustainable marriage initiatives in the assigned ministry location
  • Assist mobilization team in discovery and recruiting of additional staff to further missional impact and reach
  • In the short term, lead assigned volunteer teams through the migration of an event-centric strategy to a community-centric, year round strategy of winning, building and sending; evangelism and discipleship in the context of marriage and family

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

knowledge of:

  • Modern office practices, procedures and equipment
  • Correct English usage, grammar, spelling, punctuation and vocabulary
  • Oral and written communication skills
  • Ministry organization, operation, policies and objectives
  • Interpersonal skills using tact, patience and courtesy
  • Principles and practices of administration, supervision, leadership and training
  • Budget preparation and control
  • Management and supervisory principles
  • Intermediate personal computer operation, including word processing, spreadsheets, and database management
  • Intermediate use of Microsoft Office, Salesforce(other software titles here)
  • Advanced use Gmail, Google Drive, Google Calendar, Google Docs.
  • Basic research methods

ability to:

  • Cast vision and recruit others to a cause
  • Manage a high capacity workload
  • Be results-oriented, a self-starter who enjoys taking on challenging goals
  • Demonstrate effective verbal, written communication and strong presentation skills
  • Maintain a working knowledge of all Microsoft Office programs and a comfort level with the Google suite
  • Learn new platforms and systems (i.e. Salesforce, Cvent, etc)
  • Establish and maintain cooperative and effective working relations with others
  • Make formal presentations to a variety of groups including short talks in front of large audiences
  • Travel within the United States as needed approx 8-10 times per year depending on assignment
  • Work independently in a home office environment (when applicable) with little supervision

education and/or experience:

  • 2-3 years or more in marriage or family ministry preferred
  • Proven track record of achieving operational goals

Innovative Events Media Coordinator

  Remote (Orlando Preferred)

Serve as a key member of the FamilyLife Innovative Event team coordinating all of the processes and file management of digital and media files needed for all events. Also be trained to function in the role of a Weekend to Remember Technical Director for certain WTR events.

Responsibilities:

  • Work with the producer of various IE events to identify graphical needs for an event.
  • Create a list of digital assets needed for each event, including motion video, slides, audio tracks, lower thirds, presentation templates, countdown timers, etc.
  • Work with Ministry Team Manager to receive digital assets from guest speakers (motion video, slides, images, key message points)
  • Work with graphic designers to create templates for each event.
  • Work with graphic designer for custom slide elements
  • Work with video designers to create video elements such as session bumpers, speaker bumpers, etc.
  • Receive ALL digital assets for event and organize them into a digital package to transfer to production partner (i.e. church staff, production company, etc)
  • Populate Planning Center with file names for each digital asset used in the event, and manage any changes to digital assets up to and throughout the duration of the event.
  • Oversee execution of all digital assets for all events.
  • Manage content onsite for events for any needed TV channels, audio playlists, and digital signage.
  • Maintain archive of video content
  • ***Be available for WTR production team to function in the role of a Technical Director for a max of 2 events per season (fall/spring)
  • Interface with FamilyLife Audio Group for specific audio requirements for audio that might be used by FLAG.
  • All Access Pass Management:
  • Work with production partners to receive audio and digital recordings of the event.
  • Create individual video and audio files for the All-Access Pass for each event
  • Manage the FamilyLife All-Access site.
  • Upload individual video files to Brightcove Servers in conjunction with All-Access Site

As an employee with Cru:

  • Actively and intentionally grow in his/her Christian faith.
  • Maintain a positive witness for Christ.
  • Express a dependence on the Holy Spirit.
  • Share what God is teaching him or her.
  • Consistently attend and participate in team/ministry devotional times.

OTHER FUNCTIONS (Non-essential)

Perform related duties or special projects as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE OF:

  • Modern office practices, procedures and equipment – including video conferencing tools
  • Correct English usage, grammar, spelling, punctuation and vocabulary.
  • Oral and written communication skills
  • Ministry organization, operation, policies and objectives
  • Interpersonal skills using tact, patience and courtesy

ABILITY TO:

  • Basic video and graphics creation and editing skills
  • Basic competencies with the following programs and platforms:
    • Adobe suite of graphics programs (Premiere Pro, Photoshop, Illustrator. InDesign a plus)
    • PowerPoint
    • ProPresenter
    • Planning Center
    • Mac and Windows operating systems

Senior Accountant – Financial Reporting

  Orlando

The Senior Accountant will prepare financial reports to track the organizations assets, liabilities, profit and loss, tax liabilities, and other related financial activities.

essential duties and responsibilities:

  • Support, and assist the accounting manager in the planning and implementation of the annual budget process
  • Financial statement preparation, report creation and distribution.
  • Research accounting issues and take corrective action to insure accuracy of financial reporting.
  • Month end closing and accounts payable assistance.
  • Inventory recon and process management
  • Bachelors degree in Accounting, Finance, or related discipline required.
  • Three to five years of accounting experience required.

Blended Ministry Strategist

  Remote (Orlando Preferred)

The Blended Ministry Strategist will organize and facilitate event follow-up strategies to build our constituent list and relationships, and encourage the multiplication of blended family ministry via local leaders, ministries, and churches. They will manage Affiliate staff (assigned to Blended), perform project management duties, and act as liaison (ambassador) between Blended and FamilyLife’s Local Movements.

For this position:

  • Serve as liaison between Blended, Local Movements, and other FL and Cru departments as needed.
  • Train, equip, and encourage outside ministries, churches, and denominations.
  • Manage and provide leadership, direction, equipping, and training to Affiliate Staff.
  • Develop follow-up strategies to participants of all FLB and FL sponsored events, including WTR.
  • Manage internal communication with intra- and inter-department team members.
  • Keep the FLB team advised of Affiliate and Local staff needs, best practices, and creative ideas.
  • Maintain external communication with event hosts/planners, and responds to constituent correspondence (such as social media comments, questions via phone/email, requests for information/support, and referral needs).
  • Actively and intentionally grow in his / her Christian faith.
  • Maintain a positive witness for Christ.
  • Share what God is teaching him or her.
  • Consistently attend and participate in team / ministry devotional times.
  • Actively raises and maintains financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

Ability to:

  • Christian maturity, as evidenced by the candidate’s relationship with Jesus Christ, his/her church, family, employers, non-Christians, and his/her personal advisors or “accountability partners.”
  • Communicate effectively both orally and in writing.
  • Supervise/train affiliate personnel.
  • Establish and maintain cooperative and effective working relations with others.
  • Learn, apply and explain policies, procedures, rules, and regulations.
  • Analyze situations accurately and determine an effective course of action.
  • Plan and organize work.
  • Work confidentially with discretion.
  • Train and provide work direction to others
  • Work independently with little direction or supervision
  • Use personal computer with basic software and other normal office equipment.
  • Maintain accurate records and files.
  • Perform tasks with extremely close attention to detail

Social Media Specialist

  Remote (Orlando Preferred)

This position will assist the Social Media Manager in the day-to-day execution of social media across Facebook, Instagram, Twitter, and potentially additional channels through writing, scheduling, strategizing, and creative ideas.

essential duties and responsibilities:

  • Promote FamilyLife’s blogs, podcasts, events, products, and app across social platforms.
  • Assist with monitoring comments on posts and engages with them. “Like” all positive, helpful comments and respond to those that merit a response.
  • Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.
  • Schedule posts using Hootsuite and potentially other applications
  • Research incoming broadcast guests on subject matters, social media following, and digital presence to help determine how we may best utilize them on social
  • Work with the Social Media Manager to create mood boards for each season that can dictate the look and feel of our imagery for that time period
  • Stay up to speed on social media best practices and upcoming social platforms
  • Consistently present fresh ideas for engaging on social media
  • Assist the Social Media Manager with the overall strategy
  • Assist with minor graphic design and video editing for social media on a case-by-case basis
  • Stay on top of social media trends and assist with ways to implement new ideas to FamilyLife’s social strategy

Knowledge of:

    • Social media platforms such as Facebook, Twitter, and Instagram
    • Social media management tools like Hootsuite, and social media best practices.
    • Graphic Design through Canva and/or Adobe Suite applications
    • Video Editing through phone applications and/or Final Cut Pro, Adobe Suite Applications
    • Knowledge of Instagram Reels
    • Google Suite

LDHR Strategic Business Partner

  Remote (Orlando Preferred)

Responsible for aligning ministry objectives with employees and management in designated departments or business units. Formulates partnerships across the HR (human resources) function to deliver value-added service to management and employees that reflects the mission and objectives of the ministry and organization. Maintains an effective level of ministry literacy about the department’s position, its midrange plans, its culture, and vision. Serves as an HR Representative in the areas of benefits, employee relations, training, performance management, onboarding, policy implementation, and recruitment.

for this position:

  • Consult with team leaders, providing HR guidance when appropriate.
  • Analyze trends and metric in partnership with the HR group to develop solutions, programs and policies.
  • Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Consult with GCO (General Counsel Office )as needed.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Work closely with leadership and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provide HR policy guidance and interpretation.
  • Provide guidance and input on business unit restructures, workforce planning and succession planning.
  • Identify training needs for business units and individuals.
  • Manage recruiting of hourly/salaried roles in respective business units by scheduling and conducting interviews, helping select employees to fill vacant positions, and onboarding all new hires
  • Prepare and update job descriptions, job postings, documents, and position focus documents.
  • Oversee that position focus development tools are provided to the Director and team leaders and team members; ensures that administrative processing of position focus and merit review is completed.
  • Respond to inquiries regarding policies, procedures, and programs.
  • Identify legal requirements affecting human resource functions and oversee implementation of policies, procedures as stated in Cru handbooks

Guide Manager

  Remote (Orlando Preferred)

Provides leadership and coaching support to assigned FamilyLife Local ministry staff and affiliates who launch and grow mission-aligned win-build-send movements in a defined community/area.

FOR THIS POSITION:

  • Manage the Personal Development process through guide coaches.
  • Develop and maintain an effective routine of contact and communication appropriate for each assigned staff, affiliate, and volunteers.
  • Provide assigned staff, affiliates, and volunteers with vision, direction, and coordinating leadership to support mission fulfillment – every home a godly home.
  • Identify and ensure that assigned staff, affiliates, and volunteers have the resources required to effectively reach their critical ministry objectives – win, build, send.
  • Serve and advise peer Local Team members and Local Leadership Team, as needed.
  • Leads a team of coaches that leads affiliates and volunteers towards maximizing their ministry.

SUPERVISORY RESPONSIBILITIES

  • Serve as coach and mentor for assigned staff.
  • Support the growth and development of each assigned staff, through the annual personal development process.
  • Lead assigned staff to embrace the FamilyLife mission and launch ministry to advance the gospel in their community.
  • provide adequate structure to accommodating coaching relationships for affiliate and volunteer guides

KNOWLEDGE OF:

  • Actively learn and use current Cru evangelism and discipleship tools (e.g., everyperson.com, Knowing God Personally, CoJourners, Soularium, etc.)
  • Ministry leadership
  • Interpersonal skills
  • Strong verbal and written communication skills.

ABILITY TO:

  • Motivate team to accomplish ministry goals.
  • Balance individual and team responsibilities.

Guide Coach

  Remote (Orlando Preferred)

Oversees, leads, trains, and equips an assigned team to evangelism in their corner of the world.

FOR THIS POSITION:

  • Serve as an expert at introducing others to Jesus by evangelism in a variety of contexts and equipping others in how to share their faith.
  • Serve as an expert at the basic follow-up of new believers by using a variety of means (one-on-one, small groups, web, etc.) and equip other guides to reproduce their lives by launching new movements.
  • Serve as an expert at planting and growing guides based upon the priorities your local team or coach establishes.
  • Lead a team by coaching, shepherding, and empowering toward effectiveness in the mission of evangelism and discipleship – Win, Build, Send.
  • Provide quality, timely training for new team/affiliates.
  • Provide coaching, solid direction and accountability for team to effectively meet area and ministry objectives.
  • Provide ongoing resources, support and training to the teams to maximize impact.

KNOWLEDGE OF:

  • Master CCC tools (everyperson.com, Knowing God Personally, CoJourners, Soularium, etc.); and invent new ones.
  • Ministry Leadership
  • Interpersonal Skills
  • Strong verbal and written communication skills.

ABILITY TO:

  • Motivate team to accomplish ministry goals.
  • Remain organized.
  • Collaborate with internal and external partners.
  • Connect with key relationships within the local ministry assignment area.

EDUCATION and/or EXPERIENCE

Associate degree or equivalent preferred and 5 years of outreach and/or ministry experience or leadership development. Or an equivalent combination of education and experience.

Donor Operations Coordinator

  Orlando

This role will perform various administrative related functions in support of department management, supporting the donor representative teams, assist in their work functions, disseminate information throughout the department, coordinate meetings and activities, responsible for mail distribution and donor program database support.

FOR THIS POSITION:

  • Coordinate and manage donor Customer Relationship Management (CRM) database support, donation reporting and data hygiene of constituent database records to ensure accurate caseload attribution, elimination of duplicate records, and ongoing optimization of database functionality.
  • Responsible for department daily mail pickup and distribution to remote sites.
  • Collaborate with Donation Services to ensure prompt and accurate coding of donation checks for proper attribution within financial systems.
  • Coordinate and manage donor “thank you letter” mailing processes including pulling proper database files and with 3rd party vendor for printing and mailing.
  • Oversee Thank You call CRM database assignment process with reps.
  • Provide operational and administrative support to the development department including donor rep team requests (supply orders, training materials, resource orders, WTR gift card orders, Salesforce changes, etc).
  • Coordinate and manage the return mail address processing, data hygiene and rep caseload changes.
  • Coordinate and manage new Legacy Partner “welcome kit” mailings.
  • Coordinate department meeting calendars and moderate video meeting system.
  • Maintain and update electronic and physical filing systems.

Theological Reviewer

  Remote (Orlando Preferred)

Review books and resources for theological alignment with FamilyLife messaging. Write articles, devotionals, conduct research, and assist with miscellaneous projects as needed.

FOR THIS POSITION:

  • Review books and resources for theological alignment.
  • Write articles, devotionals, and other copy as requested
  • Conduct research
  • Assist with miscellaneous projects as needed.
  • Actively raises and maintains financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

Local Research Specialist

  Remote (Orlando Preferred)

This role assists the ministry to understand families and ministry constituents. This role will perform research and analyze trends regarding families, the FamilyLife brand, and FamilyLife constituent satisfaction in order to identify opportunities for ministry wide optimization and growth.

FOR THIS POSITION:

  • Research current and prospective family constituent audiences in order to develop and maintain audience profiles and personas
  • Research and identify the relationships that matter most in families and the greatest barriers to connection in each relationship
  • Research and analyze secondary research to determine family trends and provide credible family insights already researched by other organizations
  • Develop and maintain current and potential audience profiles and personas for strategic planning and CRM integrations
  • Become a credible “family expert” within the ministry, consulting ministry wide regarding new audience learning and potential audience research solutions
  • Plan, execute and lead Local Expansion or Core research projects to optimize ministry communications and experiences for every type of home (depending on Position Focus)
  • Contribute to master library of primary and secondary research reports, analytics and presentations as well as audience profiles/personas

Upper Level Donor Representative

  Field

Secure ongoing funding for FamilyLife outreaches by fulfilling the interests and passions of current and prospective donors. This will be done by providing prospective and current donors with giving opportunities, encouraging them to give, and assuring that as many as possible are retained and upgraded in their giving and involvement through personal ministry and ongoing relationship cultivation.

FOR THIS POSITION:

  • Qualify and acquire major donors through lifting of existing organizational donors, networking with existing caseload donors, and exploring innovative prospecting activities.
  • Create individual goals for each assigned donor based on the donor’s history of giving and organizational knowledge of giving potential.
  • Create a stewardship communications and proposal plan for each donor that takes into account donor’s passions, interests, motivations, giving patterns and ask preferences.
  • Faithfully execute the Stewardship plan on a timely basis so that donors are retained and upgraded to their God-given capacity to give.
  • Work with Donor Operations team to create offers, proposals, and asks that will be used with donors to secure gifts and report back on how their giving is making a difference.
  • Faithfully capture donor engagement activities in CRM software to assess relationship strength, assess best practices, and continually build organizational knowledge of donors.
  • Perform other major donor activities as may be required by management, including monthly reporting that accurately reflects caseload actions and performance.
  • Actively and intentionally grow in his / her Christian faith.

See a role or two you are interested in?  Have some questions?  Let’s talk.  Please fill out this form and our team will reach out to you promptly!