Covid-19: Keeping You Safe

FamilyLife is doing everything possible to keep all the events on the schedule without compromising the safety of participants. We will continue to update the guidelines as needed.

As of right now, the CDC recommends that everyone wears a mask indoors regardless of vaccination status. We are working with each venue in accordance with local guidelines.

We will keep all registered attendees updated as we evaluate each Weekend to Remember. For the most up-to-date information on each event, subscribe to the event’s page on Facebook.

We’re also doing away with our cancellation fees. You’ll get back what you paid, no matter the reason, up until the day of the event.

Cancellation steps:

  • If you decide to not attend, call 1-800-358-6329, and we’ll process your refund.
  • You will not be charged a cancellation fee. We encourage you to notify us as soon as possible so we can make your space available to another couple. You will need to contact the hotel directly to arrange your room cancellation.
  • If you want to transfer to another event, simply register for the event of your choice after you receive a refund. If your original registration was with a discount, ask the service specialist how you can still get the same rate.

For you to focus on your marriage, you’ve got to first feel safe. We are doing everything we can to return as soon as possible with the same eye-opening talks and unforgettable conversations. When that happens, the logistics will look a little different. Below are answers to a few questions that may be on your mind.

Want to know something else? Give us a call: 1-800-358-6329.

Newest Updates

Here are the seven events we’re holding this spring/summer of 2021

If you are registered for an event before September 2021, and it’s not on this list, please call 1-800-358-6329.

  • March 26-28, 2021: Branson
  • April 16-18, 2021: Indianapolis
  • June 4-6, 2021: Plano (Dallas)
  • June 4-6, 2021: Scottsdale (Phoenix)
  • June 11-13, 2021: Jacksonville
  • June 11-13, 2021: Sugar Land (Houston)
  • June 11-13, 2021: Tucson
  • Should you decide to cancel your attendance at one of the remaining scheduled events, you will not be charged a cancellation fee. We want you to have a peaceful getaway, and that starts at registration. No matter the reason, we aren’t going to charge you for cancelling.

Familylife's response

FamilyLife is staying up-to-date on the restrictions at each event site. We’re following all the specific state, local, and even hotel guidelines for each event. While this site addresses what Weekend to Remember will look like on a broad level, each event may slightly vary based on the particular requirements in each location.

  • We are reducing the capacity of each event to ensure plenty of space between yourself and other couples.
  • Contactless check-in at every event. Beginning at 4:00 and lasting for 2.5 hours before the first session, we’re providing extra time to check-in, grab your guidebook, and find your seats
  • We ask that you stay in the same seats all weekend.
  • Weekend to Remember App is now available for all events. From your phone, you’ll be able to submit prayer requests, view speaker info, keep up with the agenda, and more.
  • As a general rule, Weekend to Remember is following CDC guidelines related to mask policies. 
  • Each city/hotel/date spot could be different. Bring a mask just in case you’re asked to wear one.

The hotel wants to keep you safe, too. Be prepared for an increased cleaning of public spaces, additional hand sanitizing stations, limited elevator capacity, and contactless check-in/out.

This safety requirement is the hotel’s responsibility before you get to the ballroom. If temperature checks are required, they’ll be done when you enter the hotel, not the ballroom specifically.

Masks are important to help stop the spread, but we understand they are uncomfortable for some people. We’re asking you to wear a mask as you walk into and out of the ballroom. If a mask is not required by the local jurisdiction, you may take it off once you sit down in the ballroom.

Please sign this waiver before check-in Friday evening.

  1. Have you developed any of the symptoms listed below that are different from your usual or baseline health?
    Fever (100 F / 37.8 C or above)
    • Chills
    • Fatigue
    • Cough
    • Sore throat
    • Shortness of breath
    • Loss of smell or taste
  2. Have you received a positive result from a COVID-19 test or diagnosed by a health professional within the past 10 days?
  3. Are you currently waiting on results from a COVID-19 test due to having been identified as having been in Close Contact with a confirmed case of COVID-19 or due to having symptoms or COVID-19?
  4. Have you been in close contact with a confirmed case of COVID-19 in the past 14 days?
If symptoms begin while you’re at the event we ask that you stop attending sessions. Call FamilyLife Monday morning (1-800-358-6329) and we’ll review all the available options.
  • A limited number of resources are available onsite.
  • Cash will not be accepted.

We’ve been hard at work creating personalized marriage experiences for you and your spouse for you to escape the 2020 drama and focus on your relationship. Check out these options here!

  • If you decide to not attend, call 1-800-358-6329, and we’ll process your refund. You will not be charged a cancellation fee. If this is something you decide to do, we encourage you to notify us as soon as possible so we can make your space available to another couple.
  • You will need to contact the hotel directly to arrange your room cancellation.
  • If you want to transfer to another event, simply register for the event of your choice after you receive a refund.

In addition to emails before your event, FamilyLife will keep each event’s Facebook Page updated with the latest recommendations. Find yours here.

Hotel policies

Want to know more about the hotel’s cleanliness policy? American Hotel and Lodging Association (AHLA) has implemented a “Stay Safe” initiative to develop a series of best practices for US hotels including enhanced cleaning standards, superior cleaning products, social distancing practices, and increased transparency throughout the guest journey.

event cancellation details

You can request a refund or to move your registration to another location. Call us at 1-800-358-6329 and we’ll work to meet your individual needs.

Yes! You can transfer your registration to next year’s event. Call 1-800-358-6329 to make that arrangement. If the date for next year’s event is not yet final, we can add you to the list to transfer your registration. As soon as it is official, we will notify you so that you can make arrangements to attend.

No, we are not charging cancellation fees.

You will need to contact the hotel directly to arrange your cancellation. We do know that many major hotels are providing flexibility for this situation.

FamilyLife is here to walk alongside your family as you navigate your new normal.

Busy families that once struggled to get a weekly meal together are now finding themselves surrounding the same table three (or more) times a day. Everything outside of the house has come to a standstill but one thing’s for sure, home isn’t canceled.