App FAQs
Where do I download the app?
Go to your device’s app store, like Apple’s App Store (for iPhone/iPad users) or Google’s Play Store (for Android). Search for FamilyLife—as one word—and you’ll see our green and white FamilyLife icon.
Do you share my information?
No. The app doesn’t currently require you to log in, so no personal information is collected.
Will I be sent FamilyLife marketing if I download the app?
No. The app doesn’t currently require you to log in, so no personal information is collected unless you sign up for one of our emails, like I Do Every Day, our daily marriage devotionals. Signing up for those features is your choice.
I am having trouble getting the app to download or update.
- Every device is different. If you can’t download an app from the App Store on your phone, please contact your cell phone provider (or ask a teenager!).
- If the app is not showing recent content, try going to the Podcast tab within the app and pull down; this will cause the content to reload.
- Otherwise, close the app (you have to swipe it away, not just click the home button) and reopen it.
- If that doesn’t work, restart your phone.
- If you’re still experiencing difficulty, we recommend deleting the app and reinstalling it.
I am having trouble getting the audio to play.
If there’s something missing from the content, like “can’t play the audio” or “I can’t download the transcript PDF” or “when I click this button nothing happens,” please contact us.
How do I find a specific podcast?
To perform more specific searches, go to our Podcast Network pages.
When I download a program, where can I find it to listen to again?
Click the top left menu icon. Find the Downloads section. Your podcast files are stored there.
When I download a program, where can I find it to listen to again?
Click the top left menu icon. Find the Downloads section. Your podcast files are stored there.
How do I download a transcript?
Currently, the transcript opens within the app. We hope to allow you to download those transcripts in the future through the app, but for right now, you can download the transcript from FamilyLife.com.
How do I share a program?
Tap the share icon on the episode page, which will then give you options to send a link to the program. (This will share the website link—not a link to the content in the app.)
How do I donate?
Find a donate button at the bottom of every podcast episode.
Where do I find books or resources mentioned in the program?
Click on the “Resources” button on the episode. (If the current series air date has passed, you’ll need to search for the item on shop.familylife.com.)