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Terms of Use

Table of Contents

Introduction

Thank you for visiting FamilyLife® online! This website and other related websites, mobileapps and other digital toolsare owned and operated by FLTI, dba FamilyLife®, an Arkansas nonprofit corporation (“FamilyLife”, “we”, “us”, “our”, etc.). We are a wholly-owned subsidiary of Campus Crusade for Christ®, Inc. (also known as “Cru”), a California religious nonprofit corporation. Our websites and services are designed to promote and accomplish our mission of effectively developing godly marriages and families who change the world one home at a time.

Privacy Policy

In addition to the provisions in these Terms of Use, your use of our Websites and Services is governed by the terms of our PRIVACY POLICY, which sets forth the manner in which we collect and use your Personal Information.

Changes to our Policies

We reserve the right to make changes to these Terms of Use, Privacy Policy, and other terms, policies and information at any time and without notice. Any changes we make to our Terms of Use shall become effective immediately upon posting to our Websites. You should review our Terms of Use and Privacy Policyfrom time to time so that you will remain informed about any material changes that may affect you. Your use and continued use of our Websites and Services shall be deemed to mean that you agree to our Terms of Use and Privacy Policy. If you do not agree with the Terms of Use or our Privacy Policy, then you must cease all use of our Websites and Services.

Our Websites and Services

Through our websites, mobileapps and other digital tools,we offer a wide variety of services that are intended to help you to find biblical, practical resources that will help to strengthen your marriage and family. Some of the websites and apps we own and operate include, but are not limited to the following:

Through our Websites and Services, you may have the opportunity to:

  • Review and click through the pages and links provided
  • Watch videos
  • Listen to broadcasts
  • Read articles
  • Register for events
  • Give donations online
  • Purchase products from our online store
  • Subscribe to encouraging newsletters/emails
  • Download various resources in formats provided
  • Write comments, provide product ratings, and post or upload certain content
  • Interact on our related social networking pages and various public forums

Children’s Use of our Websites and Services

Our Websites and Services are not directed at children under the age of 13 or 18. If you are under the age of 13 you may not use our Websites or Services without parental consent and supervision. For more information on use of our Websites and Services by children under the age of 13 please review our Privacy Policy.

Our Copyrighted Material and Trademarks

All material made available through our Websites and Services, including, without limitation, all trademarks; all audio and video files; and all other content (regardless of format) is owned, licensed, or controlled by us or our related, affiliated, parent or subsidiary companies and is provided for lawful purposes only. All trademarks and content are protected by law. We are committed to protecting our copyrights and trademarks. You may not copy, distribute, republish, upload, post, use, or transmit these materials in any way without first obtaining our permission. If we make a resource downloadable, you may download one copy of the Website Content for personal use on one electronic device, provided that you do not delete or change any copyright, trademark, or other proprietary notices.

Permissions Requests

You may share or post links to our Websites at any time, but you may not copy, share, or post our trademarks or copyrighted content unless our Websites provide the means and instructions to do so. All other uses of our trademarks and copyrighted material require our prior written consent. We are happy to respond to your permissions requests, which can be submitted to us at permissions@familylife.com.

We have made provisions on our Websites for those who are promoting a local FamilyLife event (such as Weekend to Remember® or The Art of Marriage®. For your convenience, we provide downloadable promotional resources that may be used. However, the artwork and content of these promotional resources may not be altered or used for any other purposes without prior written permission.

Claims of Infringement

We are also committed to respecting the intellectual property rights of other parties. We will respond to notices of alleged copyright infringement according to the process set out in the U.S. Digital Millennium Copyright Act. Notifications of claimed copyright infringement for materials displayed, or available, through our Websites and Services should be sent to:

Address: FamilyLife
Attn: Legal Administration & Support
100 Lake Hart Dr.
Orlando, FL 32832

Email: legaladmin@familylife.com

User-Submitted Content (interacting with us online)

From time to time you may upload or submit content (your “Submitted Content”) to our Websites, our social networking pages, and/or through our Services. Submitted Content may include pictures, photographs, videos, animations, other audio or visual works, comments, personal stories and testimonials, written materials, ideas, etc. You understand that we do not guarantee any confidentiality with respect to any Submitted Content. Please see our PRIVACY POLICY for ways that you can protect your Personal Information.

You are solely responsible for your own Submitted Content and the consequences of submitting and publishing your Submitted Content on our Websites or through our Services. For clarity, you retain all of your ownership rights in your Submitted Content. However, by uploading or providing any Submitted Content to us through our Websites and Services, you affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish all such Submitted Content. You further grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable, transferable and irrevocable license to use, reproduce, distribute, prepare derivative works of, display, and perform all Submitted Content and all related patent, trademark, trade secret, copyright or other proprietary rights. Your Submitted Content on our social networking web pages will be subject to the terms of use of any applicable social networking website operated by a third party (such as Facebook®) and to this Terms of Use. To be clear, our use of such Submitted Content shall not be limited in any way. We may use the Submitted Content under the license you grant to us for any religious, secular, commercial or noncommercial purpose including, without limitation, promotion of our Websites and Services and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

You further represent and warrant to us that: (1) all Submitted Content that you submit to will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to submit the material and to grant us all of the license rights granted herein; (2) you will not submit any Submitted Content that is offensive, threatening, abusive, libelous, defamatory, discriminatory, obscene, vulgar, pornographic, profane, indecent or contrary to applicable local, national, and international laws and regulations; and (3) any Submitted Content that you provide will not contain a virus, trojan horse, worm or other harmful component and will not constitute spam, advertising or other promotional materials.

We do not endorse any Submitted Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with all Submitted Content. We do not permit copyright-infringing activities and infringement of intellectual property rights on our Websites and Services, and we will remove Submitted Content when properly notified that such Submitted Content infringes on another’s intellectual property rights. In addition, we reserve the right to remove Submitted Content for any reason at our sole discretion and without prior notice.

Author Submissions for Publication

FamilyLife Publishing does not accept manuscripts or proposals for new works. Please do not send manuscripts to FamilyLife for any reason.

Third Party Websites

There may be links to third party websites included on our Websites and through our Services. Your use and access to such third party websites is subject exclusively to the terms and conditions and privacy polices of such third party websites. Such links should not be considered endorsements and we do not make any representations or warranties with respect to such third parties, their content, or their websites.

Product Sales and Availability

FamilyLife may sell certain products and materials and offer you the ability to register for events on our Websites or through our Services. All prices for products, event registrations and other materials sold are quoted in United States Dollars and are valid and effective only in the United States at the time of posting. If we provide products or materials for delivery to locations outside the United States, we reserve the right to charge a higher price and/or additional postage, shipping and handling fees for such products. We reserve the right to, at any time and without prior notice, discontinue or change information, availability and pricing on any products, services, and content offered on or through our Websites and Services. You are responsible for any applicable use and sales taxes imposed by your jurisdiction that may apply to any purchases you make on our Websites or through our Services.

FamilyLife reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied.

By confirming your purchase at the end of the checkout process, you agree to these Terms of Use.

FamilyLife Resellers Policy

FamilyLife distributes its products directly and through authorized third-party distributors and sellers only (“Authorized Partners”). Our Reseller Policy helps ensure our customers receive authentic products and quality service. For purposes of these Terms of Use, “resell” (or “resale”) will be defined as purchasing or intending to purchase any product from FamilyLife for the purpose of engaging in a commercial sale of the same product to a third party. FamilyLife reserves the right, at FamilyLife’s sole discretion, to prohibit sales to dealers, resellers and third parties seeking to resell FamilyLife products.

Our Reseller Policy strictly prohibits the distribution or sale of FamilyLife products by unauthorized resellers. Unauthorized resale, even of seemingly genuine products, harms customers and FamilyLife. This Policy is intended to inform consumers and resellers and explains the steps we take to deter unauthorized resellers before resorting to legal action.

Authorized Partners are businesses, ministries or other third-party distributors that we trust. They are authorized by contracts with us to help make our products available in the marketplace and the mission field. Authorized Partners must meet specific standards and requirements for quality and integrity. We use site visits, customer feedback and other measures to ensure those requirements are met.

Unauthorized resellers harm our mission and brand by compromising our ability to ensure that products and resources with the FamilyLife name have been manufactured, shipped, stored and sold in accordance with our integrity requirements.

Unauthorized resellers do not have our consent to sell any resources, merchandise or any other materials labeled as FamilyLife products. This includes anyone who obtains genuine FamilyLife products, even if purchased at clearance, and later resells them on marketplaces like Walmart, eBay or Amazon.

FamilyLife products may not be sold by unauthorized resellers under any circumstances. Any sale or suspected sale of FamilyLife products by an unauthorized reseller will be reported to us and our marketplace-integrity partners.

Because many resellers are not aware of the how their activities harm us and our customers, we strive to avoid adversarial language in our initial communications with them. Unauthorized resellers are generally first contacted by one of our marketplace-integrity partners and given the opportunity to immediately cease all sales activity.

However, we reserve the right to take more formal action, whenever necessary to defend the integrity of our products and our customers’ satisfaction. This may include the legal action against unauthorized resellers, as well as formal notifications to third parties who enable the unauthorized reseller, like marketplaces (which generally prohibit inaccurate or misleading information in product pages) and often have policies for imposing financial penalties against and suspension or loss of marketplace access.

To notify us of a suspected unauthorized sale of FamilyLife products, please contact us.

Counseling

Our Websites and Services are intended to help you develop a family legacy that is based on biblical principles, but FamilyLife does not offer professional counseling. We do provide information on how to select Christian counselors. We also offer FamilyLife eMentoring® program, a program that provides a way for you to seek mentoring or to mentor someone else. In order to participate in that program, you must agree to the FamilyLife eMentoring® Terms of Use.

By accessing and using any of our Websites and Services, including FamilyLife eMentoring®, you are indicating your understanding and agreement that FamilyLife is NOT a medical provider or a counseling agency and does NOT provide counseling services. You understand and agree that our Website Content and Services are NOT substitutes for professional counseling or medical advice and information.

Donations

Any donation you make through our Websites and Services is verified and secure. Like most online transactions, when you make a tax-deductible charitable contribution to us by way of credit card or electronic transfer, the transaction is considered immediate and complete at the time the contribution is submitted. For further information or questions concerning donations, please CONTACT US.

Termination

You can stop using our Websites and Services at any time. We frequently change and improve our Websites and Services. We may change, add to, or remove content or stop providing any of our Websites and Services at any time and at our sole discretion.

Warranties and Disclaimers

EXCEPT FOR ANY LIMITED WARRANTIES EXPRESSLY SET FORTH IN THESE TERMS OF USE OR ANY OTHER WARRANTIES EXPRESSLY STATED AND DISPLAYED ON OUR WEBSITES OR PROVIDED IN CONNECTION WITH OUR SERVICES, WE PROVIDE OUR WEBSITES AND OUR SERVICES TO YOU FOR YOUR USE SOLELY ON AN “AS IS” BASIS AND “WITH ALL FAULTS”. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO OUR WEBSITES AND OUR SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES THAT RESULT FROM YOUR USE OF, OR INABILITY TO USE, ANY OF OUR WEBSITES OR OUR SERVICES, ANY INFORMATION, ANY CONTENT, ANY MATERIALS, OR ANY PART THEREOF, EVEN IF WE HAVE BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING OR USING ANY OUR WEBSITES OR OUR SERVICES.

Indemnity

You hereby agree to indemnify, defend, and hold us, and our affiliates, our officers, directors, owners, agents, affiliates, licensors, and licensees (collectively, the “Indemnified Parties”), harmless from and against any and all liabilities and costs (including reasonable attorney’s fees) incurred by the Indemnified Parties in connection with any claim arising out of, or relating to: (a) any breach by you of these Terms of Use; (b) any unauthorized use by you of our Websites and Services; and (c) all activities relating to, or conducted under your accounts with us. You shall use your best efforts to cooperate with us in the defense of any such claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any claim against you or claim that is subject to indemnification by you.

General Provisions

These Terms of Use shall be governed by and interpreted in accordance with the laws of the State of Arkansas, without regard to its conflicts of law provisions. The parties agree to, and do hereby, submit to the exclusive jurisdiction of the state or federal courts of competent jurisdiction sitting in the State of Arkansas to hear and resolve disputes arising out of, or related to these Terms of Use, and agree that the exclusive venue for all such actions shall be in Pulaski County, Arkansas. In the event that any one or more provisions of our Terms of Use shall for any reason be held to be invalid, illegal or unenforceable, any such invalid, illegal or unenforceable provision shall be treated as modified to the least extent necessary to rectify its invalidity, illegality, and shall be enforced as so modified.