Open Positions

“I choose to invest my life into FamilyLife because, as I re-entered the workforce after being a stay-at-home mom for five years, I wanted my work to matter since it would take my time away from my family. I am grateful to be able to use my talents to affect the changes that God can use to save a marriage or secure the legacy of a family. It makes my work worthwhile and removes some of the guilt of being a working mom.”

–Shannon

Would you prayerfully consider if this is where the Lord is leading you to serve?

Open Positions

Full Time Missionary Staff

Most of the positions available at FamilyLife are filled by our missionary staff. As a full-time supported staff member, you’ll raise financial support to cover salary, benefits and ministry expenses. We’ll provide you with the resources and training you’ll need to find and develop your team of ministry partners.

Traditional Salaried/Hourly Staff

This type of role is reserved for staff with specialized training like technology, finance, and core infrastructure roles. A shorter application process takes place with our HR team. These roles can be applied for directly by following the “apply now” links below.

Field Director

Field

Serves on the local team of FamilyLife Local Expansion and works with a team of staff and or affiliates in a specific location. Provides leadership and coaching to launch win-build-send movements in the context of marriage and family. He/She is responsible for directing and launching multiple pathways to be expanded in a given area.

FOR THIS POSITION:

Leads out of FL DNA of win-build-send in the context of marriage and family
Develop financial resources to support the ministry
Shepherds and leads team of staff, affiliates, and volunteers towards ministry effectiveness
Learn with your team basic principles, practices, and cultural competency in order to effectively bring the gospel to every home.
Mobilize and encourage an environment that proactively builds relationships, trust, and partnership across culture
Develop and implement strategic partnership opportunities with a diverse variety of churches and organizations.
Seeks to grow footprint in defined area as set by leadership team
Explore sustainable ways to connect with non-Christian families far from God

SUPERVISORY RESPONSIBILITIES

Serve as coach and mentor for assigned staff.
Support the growth and development of each assigned staff through the annual position focus process & supporting tools.
Lead assigned staff to embrace the FamilyLife mission and launch ministry to advance the gospel in their community.

KNOWLEDGE OF:

Actively learn and use current Cru evangelism and discipleship tools (e.g., everyperson.com, Knowing God Personally, CoJourners, Soularium, etc.)
Ministry leadership
Interpersonal skills
Strong verbal and written communication skills
Other pertinent FamilyLife resources

ABILITY TO:

Motivate team to accomplish ministry goals.
Balance individual and team responsibilities.
Supervise and evaluate personnel.
Learn, apply and explain policies, procedures, rules, and regulations.
Work independently and remotely

Event Planner

Field

Detailed oriented individual looking to use organizational and project management skills to plan and execute FamilyLife’s NEW Weekend to Remember getaways and other events as a way to reach people with the gospel, provide present day help and hope and encourage others to live on mission. An Event Planner is on the frontlines of these events connecting with hotels, making sure staff, attendees, and volunteers have what they need to make these events catalytic movements that propel communities into spiritual multiplication in the context of marriage and family.

Division Manager

Field

Lead and manage the ongoing execution of the FamilyLife Field Core Strategy within a division of the country to develop movements of multiplication in the marriage and family space.

For this position:

Directly supervise the work performance of 6 to 10 Ministry Reps; leading them to successfully execute the core local strategy within a context of year-round win-build-send marriage ministry
Establish annual performance objectives, goals, metrics, and budgets and coach Ministry Reps to exceed targets
Assist Reps with establishment of ongoing priorities, inter departmental collaboration
and sharing of best practices
Shepherd and disciple team members through regular communication and check-ins to
promote balance, healthy relationships and ministry fruitfulness
Provide coaching for effective utilization of and/or adherence to department tools,
processes, standards, and procedures
Assist in the development and delivery of relevant and practical training
Work with department leadership to plan strategy and direction of ongoing field ministry
Collaborate with various departments to achieve overall ministry results with greater effectiveness
Serve as Field Core Ministry Representative in an assigned ministry area.

supervisory responsibilities :

Directly supervises 6 to 10 Ministry Reps.

Ministry Advisor

Field

Ministry Advisors engage with FamilyLife’s guides and potential guides in order to listen, equip them for their ministry, and build a relationship with FamilyLife on an ongoing basis. We equip them to move forward with their vision to help disciple families.

for this position:

Connect with potential guides to hear their vision for helping others and assist them through training, equipping, serving and supporting them in their ministry.
Train and coach guides on using marriage and family small group and event resources to help them build marriage and family movements in their communities.
Recruit and train group coordinators to promote the WTR in their area.
Enter orders for ministry resources as needed.
Attend weekly meetings to connect as a team and remain well informed about FL activities as well as training to develop skills.
Other related duties as needed

Transcriber

Remote (Orlando Preferred)

Perform work to directly create transcripts of various types from various types of audio sources; Directly review scripts and other text prior to recording for best content practices, grammar, syntax, and accuracy of content, including quotes and Scripture references, etc.; Manage transcription creation process and team, including RO and volunteer staff, budgets, oversite of transcript quality, continuous process monitoring and improvement in order to create transcripts of all FamilyLife broadcast released products, and other transcripts as requested and resources allow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Directly create transcripts of various types from various types of audio sources
Directly review scripts and other text prior to recording for best content practices, grammar, syntax, and accuracy of content, including quotes and Scripture references, etc.
Manage transcription creation process and team, including RO and volunteer staff, budgets, oversight of transcript quality, continuous process monitoring and improvement in order to create transcripts of all FamilyLife broadcast released products, and other transcripts as requested and resources allow.
Oversee the production process cycle for FamilyLife Blended with Ron Deal, including scheduling, administrative execution of raw recordings and customizations, the broadcast calendar layout of the releases, final review of the finished edits, script and textual file oversight, review, and archiving, and other duties as required to support the production of the FamilyLife Blended short feature.

Archive Assistant

Orlando

Responsible for assisting the Archive Manager of FamilyLife in organizing items and in maintaining the archival records management system of the ministry.

for this position:

Organize and catalog items in FamilyLife Archives
Place in boxes or files for safekeeping any archival items
Scan archival documents into folders or files and label appropriately
Transfer to digital formats: collaterals, photos, objects, cassette tapes, if possible
Record data of items in PastPerfect software or Excel spreadsheet or Google Doc
Locate requested information and resources and give to Archive Manager to fulfill requests for historical information
Create and maintain displays of archival materials
Actively raises and maintains financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

Content Writer

Remote (Orlando Preferred)

Under the direction of the Project Management Office Manager, create and edit articles and other written content, primarily for the FamilyLife website.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Create outward facing multi-channel written materials such as personal interest stories/quotes, letters, donation landing pages and special projects (including reports and annual reviews).
Create content writing and copywriting specific to emails (cultivation and financial appeals), radio scripts, and social cameo scripts.
Assist in strategy and planning sessions to identify themes and content for monthly emails and direct mail pieces and work in alignment with the greater ministry content team to ensure cohesion.
Interact with other ministry leaders to gather information to gain a better understanding of what is happening ministry-wide.
Help facilitate the gathering of stories about ministry efforts world-wide. Use these resources to build a “story network” and incorporate them in effective fund development copy.
Research and incorporate industry best practices to elevate all content delivered to constituents.
Help with special editorial projects as assigned.

Proofer

Remote (Orlando Preferred)

Under the direction of the Manager of Content Strategy, carefully review a variety of digital content pieces for quality control, including but not limited to: articles, emails, social media posts, print piece, and downloads. Proof content for technical quality: punctuation, spelling, working hyperlinks, correct Bible references, etc. Work closely with the manager of editorial and peer content creators.

for this position:

Check spelling, grammar, and punctuation.
Ensure accuracy of Scripture references and outside sources
Ensure accuracy of authorship
Learn and utilize Chicago Manual of Style
Learn and utilize AP style guide
Attend regular team meetings

Mobilizer

Orlando

As a Mobilizer, you will experience meaningful relationships, have opportunities to serve those in the Missionary staff process, discover ways to make a difference in the lives of singles and couples, and be a part of helping people grow spiritually, emotionally, and professionally.

for this position:

As a Mobilizer you will:

coach, disciple, and help those whom God is sending to FamilyLife to take bold steps of faith
invite, coach, disciple, and help people discover their passion and place in God’s mission
present a vast array of opportunities to participate in building God’s Kingdom through FamilyLife and help them discover their best contribution
coach and train staff on how to invite others to take steps of faith in terms of roles and to see mobilization as everyone’s work

Community Manager

Remote (Orlando Preferred)

A Community Manager ensures that our audience on social media platforms are being nurtured and responded to. This individual is a “people person” and enjoys engaging with people as well as providing excellent customer service to the online community.

FOR THIS POSITION:

Build relationships with FamilyLife’s online community on social platforms
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Publish content that meets the brand’s communication style
Engage with the online community and respond to comments and requests in a timely manner.
Monitor comments on posts and engage with them. “Like” all positive, helpful comments and respond to those that merit a response.
Use effective communication methods to increase followers to social media accounts.
Research trending topics, hashtags, and videos relating to FamilyLife brand
Assist with fostering new relationships with key influencers within the community
Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.
Assist with creating content strategy to announce and educate the FamilyLife online community on new offerings
Monitor and provide feedback on engagement/conversation via social media channels to Social Media Manager
Assist with creating engaging content and videos for all social media platforms
Stay up-to-date with current FamilyLife blogs, podcast, event, products, etc
Stay up-to-date with the latest industry and digital trends
Facilitate and participate in online events to build community and boost brand awareness, events, or products

Upper Level Donor Representative

Field

Secure ongoing funding for FamilyLife outreaches by fulfilling the interests and passions of current and prospective donors. This will be done by providing prospective and current donors with giving opportunities, encouraging them to give, and assuring that as many as possible are retained and upgraded in their giving and involvement through personal ministry and ongoing relationship cultivation.

FOR THIS POSITION:

Qualify and acquire major donors through lifting of existing organizational donors, networking with existing caseload donors, and exploring innovative prospecting activities.
Create individual goals for each assigned donor based on the donor’s history of giving and organizational knowledge of giving potential.
Create a stewardship communications and proposal plan for each donor that takes into account donor’s passions, interests, motivations, giving patterns and ask preferences.
Faithfully execute the Stewardship plan on a timely basis so that donors are retained and upgraded to their God-given capacity to give.
Work with Donor Operations team to create offers, proposals, and asks that will be used with donors to secure gifts and report back on how their giving is making a difference.
Faithfully capture donor engagement activities in CRM software to assess relationship strength, assess best practices, and continually build organizational knowledge of donors.
Perform other major donor activities as may be required by management, including monthly reporting that accurately reflects caseload actions and performance.
Actively and intentionally grow in his / her Christian faith.

Staff Communications Specialist (Orlando)

Orlando

FamilyLife’s Communications Specialist helps the ministry become more engaged and energized through increasing staff engagement with each other; thus reflected in how it works together. This position works collaboratively and cross-functionally on a variety of employee communications projects that strengthen our internal and external brand reputation while also informing, inspiring, and mobilizing FamilyLife employees to support ministry-wide priorities.

FOR THIS POSITION:

Possibility minded; sees potential through limitations
Able to listen to staff and hear what’s not being said
Knows how to communicate simply; without using a lot of jargon and complexity
Speaks the language of ministry staff; can create relatable content to both paid and MPD staff
Assist in providing comprehensive communications support for ministry wide teams
Assist in crafting communications for brand communication plans including ministry announcements, brand campaigns, and ministry launches
Work with the Brand Communications Manager and Brand Marketing team to build communications that align both strategy and tone to ensure the ministry communicates with one voice
Help facilitate FamilyLife Staff messaging on Workplace. This includes, but is not limited to: extend staff communications to the group, review/approve posts from FamilyLife staff, moderate comments in the group, and enforce messaging guidelines for the group
Support the weekly staff “In the Know” newsletter production; including collecting submissions from staff, decision-making regarding alignment with “In the Know” guidelines, and newsletter deployment in email and via Workplace

Corporate Sponsorship Specialist

Remote (Orlando Preferred)

This position will help fill a crucial role in Corporate Sponsorships. Christian business owners are choosing to use FamilyLife resources, including the Weekend to Remember, to invest in the marriage and families of their employees, and are seeing families transformed by the gospel! This position will help to significantly grow the scope and impact of this program by interacting with small and large businesses across the country and globe. In this role, you will communicate directly with businesses/organizations through phone and email. The position is also responsible for administrative and technical support, reporting and data base management.

essential duties and responsibilities:

As an employee with Cru:

Actively and intentionally grow in his/her Christian faith.
Maintain a positive witness for Christ.
Express a dependence on the Holy Spirit.
Share what God is teaching him or her.
Consistently attend and participate in team/ministry devotional times.

For This Position:

Act as a liaison with corporations and organizations who have interest in the Corporate Sponsorship program by providing information and helping them set up effective programs.
Serve as an interdepartmental liaison to resolve communication and logistic issues that arise.
Assist and answering inquiries about WTR promotion and registration processes to staff
Create and manage a system of gathering feedback and stories from Corporate Sponsorship participants.
Report back to businesses/organizations the exciting impact on employees.
Assist with reaching out to potential Corporate Sponsorship partners and previous program participants.
Manage segmentation process in Salesforce for specific email campaigns and phone calls.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

knowledge of:

Advanced Microsoft Office Suite, Google Suite, Studio Enterprise, SalesForce
Data analysis and database management
Written and oral communication skills
Team building and collaboration skills
Organizational and administrative skills

ability to:

Thorough knowledge of Microsoft office suite, Google applications and database concepts.
Ability to communicate effectively, both orally and in writing with personnel and external contacts.
Ability to manage multiple tasks and deadlines and assimilate data from multiple sources.
Dependable and responsible.
Ability to work within a virtual team environment.

education and/or experience:

Associate degree with 1-3 years of experience in administration and database management.
Equivalent combination of education and experience will be considered.

Ministry Representative

Field

Represent Family Life Field Core Strategy by developing movements of multiplication in the marriage and family space through catalytic and exposure events (Win); small group network, deployment and mentoring (Build); and leader development and multiplicative training (Send); within an assigned ministry territory.

essential duties and responsibilities:

Discover, select, train, coach and lead qualified couples/individuals within all local team leadership roles to successfully execute the core local strategy within a context of year-round win-build-send marriage ministry
Coach others to invite to a Weekend to Remember or other catalytic events
Expand a network of small groups that evangelize, disciple, and multiply
Establish, monitor and be accountable for local team goals and objectives
Conduct annual performance assessment of local leadership teams and movements
Lead local teams to assess and prioritize potential partnerships with organizations and local influencers to champion and support city-wide, sustainable marriage initiatives in the assigned ministry location
Assist mobilization team in discovery and recruiting of additional staff to further missional impact and reach
In the short term, lead assigned volunteer teams through the migration of an event-centric strategy to a community-centric, year round strategy of winning, building and sending; evangelism and discipleship in the context of marriage and family

Qualifications:

knowledge of:

Modern office practices, procedures and equipment
Correct English usage, grammar, spelling, punctuation and vocabulary
Oral and written communication skills
Ministry organization, operation, policies and objectives
Interpersonal skills using tact, patience and courtesy
Principles and practices of administration, supervision, leadership and training
Budget preparation and control
Management and supervisory principles
Intermediate personal computer operation, including word processing, spreadsheets, and database management
Intermediate use of Microsoft Office, Salesforce(other software titles here)
Advanced use Gmail, Google Drive, Google Calendar, Google Docs.
Basic research methods

ability to:

Cast vision and recruit others to a cause
Manage a high capacity workload
Be results-oriented, a self-starter who enjoys taking on challenging goals
Demonstrate effective verbal, written communication and strong presentation skills
Maintain a working knowledge of all Microsoft Office programs and a comfort level with the Google suite
Learn new platforms and systems (i.e. Salesforce, Cvent, etc)
Establish and maintain cooperative and effective working relations with others
Make formal presentations to a variety of groups including short talks in front of large audiences
Travel within the United States as needed approx 8-10 times per year depending on assignment
Work independently in a home office environment (when applicable) with little supervision

education and/or experience:

2-3 years or more in marriage or family ministry preferred
Proven track record of achieving operational goals

Content Relationship Coordinator

Orlando

Liaise and build relationships with social media, blogging, and podcast influencers who are also friends of FamilyLife.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Enthusiastically and professionally initiate, build, and engage in regular influential relationships with social media influencers, podcasters, and bloggers to further increase the reach of FamilyLife to new people and demographic groups.
Promptly distribute FamilyLife (at times exclusive) resources, downloads, marketing copy, and perks to drive marketing and name-acquisition efforts.
Assist in development and implementation of tiered reward system for varying levels of influencer promotion/participation.
Represent FamilyLife well to influencers and in social media with promptness, professionalism, gentility, etc. Occasionally broker conflict with a frustrated or problematic influencer.
Monitor, research, and strategically capitalize on trends and opportunities in social media, podcasting, and blogging to provide the most relevant services to influencers.
Assist in concepting responsive, relevant downloads and marketing opportunities.
Communicate with social media director regarding social media cross-promotion, etc.
Creatively suggest to FamilyLife further opportunities with influencers.
Obtain necessary copy, images, downloads, etc. for influencer communications
Project manage responses from influencers and timely distribution of requested resources.
Monitor influencers’ social media and related statistics to evaluate fulfillment/effectiveness of commitments/relationships, as well as for cross-promotion opportunities and mentions on FamilyLife social media.

Senior Accountant – Financial Reporting

Orlando

The Senior Accountant will prepare financial reports to track the organizations assets, liabilities, profit and loss, tax liabilities, and other related financial activities.

essential duties and responsibilities:

Support, and assist the accounting manager in the planning and implementation of the annual budget process
Financial statement preparation, report creation and distribution.
Research accounting issues and take corrective action to insure accuracy of financial reporting.
Month end closing and accounts payable assistance.
Inventory recon and process management

Bachelors degree in Accounting, Finance, or related discipline required.
Three to five years of accounting experience required.

Field Leader

Field

Serves on the local team of FamilyLife Local Expansion. Provides leadership and coaching to launch win-build-send movements in the context of marriage and family. He/She is responsible for the active direct ministry on pathway(s) as part of Local Expansion in a given area.

FOR THIS POSITION:

The Field Leader is a RMO staff who seeks to do evangelism, discipleship, and training in the marriage and family space
Works on the FL Local team under the direction of an Field Director, Field Coach, or reports directly to a National Field Director(s) if no direct supervisor is present
Leads & coordinates other affiliate and volunteer Guides in their local sphere
Seeks to raise up new Guides within the defined scope of their ministry
Develops strategic partnership opportunities with churches, organizations, & cultures
Works within at least 1 pathway as defined by the Expansion Leadership
Experienced Field Leaders are expected to help coach and mentor newer Field Leaders

KNOWLEDGE OF:

Actively learn and use current Cru evangelism and discipleship tools (e.g., everyperson.com,
Knowing God Personally, CoJourners, Soularium, etc.)
Ministry pLeadership
Interpersonal skills
Strong verbal and written communication skills
Basic FamilyLife resources

ABILITY TO:

Work independently and remotely
Balance individual and team responsibilities.
To be self-motivated and a self-starter
Collaborate within FamilyLife, and outside of FamilyLife
Connect with local churches and non-profit organizations within defined scope
To winsomely attract others to mission and movement of FamilyLife

Field Coach

Field

Overseas assigned staff, affiliates, and/or volunteers in a specific location/context. Provides timely coaching and training to individuals and teams as assigned. Collaborates with National Field Directors.

FOR THIS POSITION:

Serve as an expert at introducing others to Jesus by evangelism in a variety of contexts and equipping other in how to share their faith.
Serve as an expert at the basic follow-up of new believers by using a variety of means (one-on-one, small groups, web, etc.) and equip other guides to reproduce their lives by launching new movements.
Serve as an expert at planting and growing guides based upon the priorities your local team or coach establishes.
Lead staff, affiliates, and/or volunteers by coaching, shepherding, and empowering toward effectiveness in the mission of evangelism and discipleship.
Provide quality, timely training for new team/affiliates.
Provide coaching, solid direction and accountability for team to effectively meet area and ministry objectives.
Provide ongoing resources, support and training to the teams to maximize impact.

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities but does serve as a coach and mentor for others in their designated or assigned team. Conducts position focus evaluations as assigned by National Field Director that are timely and constructive. Assist with training of assigned team and affiliates.

KNOWLEDGE OF:

Master CCC tools (everyperson.com, Knowing God Personally, CoJourners, Soularium, etc.);and invent new ones.
Ministry Leadership
Interpersonal Skills
Strong verbal and written communication skills.

ABILITY TO:

Motivate team and/or individuals to accomplish ministry goals.
Remain organized.
Collaborate with internal and external partners.
Connect with key relationships within the local ministry assignment area.

Education and/or Experience:

Associate degree or equivalent preferred and 5 years of outreach and/or ministry experience or leadership development. Or an equivalent combination of education and experience.

Theological Reviewer

Remote (Orlando Preferred)

Review books and resources for theological alignment with FamilyLife messaging. Write articles, devotionals, conduct research, and assist with miscellaneous projects as needed.

FOR THIS POSITION:

Review books and resources for theological alignment.
Write articles, devotionals, and other copy as requested
Conduct research
Assist with miscellaneous projects as needed.
Actively raises and maintains financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

Local Research Specialist

Remote (Orlando Preferred)

This role assists the ministry to understand families and ministry constituents. This role will perform research and analyze trends regarding families, the FamilyLife brand, and FamilyLife constituent satisfaction in order to identify opportunities for ministry wide optimization and growth.

FOR THIS POSITION:

Research current and prospective family constituent audiences in order to develop and maintain audience profiles and personas
Research and identify the relationships that matter most in families and the greatest barriers to connection in each relationship
Research and analyze secondary research to determine family trends and provide credible family insights already researched by other organizations
Develop and maintain current and potential audience profiles and personas for strategic planning and CRM integrations
Become a credible “family expert” within the ministry, consulting ministry wide regarding new audience learning and potential audience research solutions
Plan, execute and lead Local Expansion or Core research projects to optimize ministry communications and experiences for every type of home (depending on Position Focus)
Contribute to master library of primary and secondary research reports, analytics and presentations as well as audience profiles/personas

Mid Level Donor Rep

Remote (Orlando Preferred)

To develop relationships with ministry partners via phone/mail/email for the purpose of cultivation and lifting and to provide new qualified names to the Development Reps Upper-Level. Raise financial resources by asking for donations from, cultivating relationships with, and ministering to current donors, as well as networking/prospecting to generate new donors to FamilyLife.

FOR THIS POSITION:

Make thank you calls to new donors making gifts from $1,000 to $5,000.
Consistently work to lift new donors in the mid-level status to upper-level status.
Call donors on an assigned caseload three to four times per year.
Cultivate and lift major donors who live in remote areas to which major donor reps are unable to travel.
Evaluate and appropriately assign new mid-level qualifiers as designated.
Provide phone call follow-up to written fund appeals to encourage specific gifts.

Global Outreach Representative

Remote (Orlando Preferred)

Global Outreach Representatives train, equip, and encourage nationals (often in a team environment) to develop a FamilyLife ministry that wins people to Christ, builds them up in their faith, and sends them out to mobilize others to do the same, all in the context of marriage and family.

Plan trips to foreign countries to provide training and encourage ministry growth. This involves making training plans/schedules, making travel arrangements, satisfying visa and country entry requirements, making financial arrangements, etc.
Travel (generally as a couple) to foreign countries and train nationals to be part of a team that plans, organizes, and grows their own FamilyLife ministry.
Speak at FamilyLife events using FamilyLife’s distinct way of speaking.
Care for the key couples in assigned territories with regular ongoing calls for coaching and encouragement.
Lead or assist with a variety of projects to help FamilyLife reach more people in more places.
Perform a variety of administrative functions such as reporting, budgeting, guidance, and assistance with translation and licensing requests, compliance with FamilyLife international travel and crisis management protocols, etc.
Actively raise and maintain financial support necessary to support wage compensation requirements according to corporate compensation policies and set rates.

KNOWLEDGE OF:

Cross-cultural leadership relational dynamics
Adult education methods
Microsoft Office, solid proficiency in Word and Excel
Problem solving/analysis
Project management
Personal effectiveness/credibility
Leadership

ABILITY TO:

Take initiative
Work comfortably with other cultures
Communicate proficiently in English
Demonstrate excellent written and verbal communication skills with high attention to detail
Manage work without direct supervision
Maintain solid walk with Christ

EDUCATION and/or EXPERIENCE

Bachelor’s degree and 3-5 years of related experience
Experience living, working, or ministering overseas is desirable
Proficiency in a language/s other than English is desirable
Experience leading and conducting FamilyLife hosted events and HomeBuilders Bible studies
Experience teaching or speaking publicly

Administrative Assistant to VP of Content

Orlando

Under the general direction of an assigned supervisor, perform a wide variety of complex clerical, typing, stenographic and secretarial duties for a Director.

FOR THIS POSITION:

Serve as Administrative Assistant to a director, relieving the supervisor of a variety of technical and administrative duties
Prepare and type a variety of correspondence, agendas, memoranda, reports, minutes, contracts and other materials
Utilize a computer to enter data, prepare reports, prepare correspondence or other purposes
Arrange and schedule a variety of meetings and conferences
Communicate between the supervisor and staff, the public and/or, other Ministry officials
Review and proof documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations
Review reports and maintain records of expenditures
Disseminate information from supervisor to staff; serve as liaison between supervisor and staff
Communicate with Ministry and outside sources to resolve problems, schedule meetings, provide or receive information
Make travel arrangements and schedule appointments

KNOWLEDGE OF:

Advanced operations and techniques of word processing and other office-related computer software.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Ministry organization, operations, policies and objectives.
Oral and written communication skills.

ABILITY TO:

Perform a wide variety of complex clerical, typing and administrative duties for a department level director
Learn and apply laws, rules, regulations involved in assigned activities
Establish and maintain cooperative and effective working relationships with others
Meet schedules and time lines
Plan and organize work
Maintain records and prepare reports
Work confidentially and independently with discretion

Project Specialist

Field

Further the work of the Field Expansion Team by shepherding the people, tasks, and communications within a variety of projects and initiatives to make sure that projects can be completed on time, on budget, and bring value to the organization.

For this position:

Ability to function on a team of specialists
Understand various platforms and unique applications in order to complete assigned tasks
Working knowledge of financial and operational systems to complete tasks as assigned
Creating long and short-term plans, including setting targets for milestones and adhering to deadlines
Delegating tasks to employees best positioned to complete them
Collaborating with a variety of stakeholders
Prioritizing tasks
Budgeting
Assisting in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
Developing a project plan to monitor and track progress
Clear communication with internal and external stakeholders to keep project moving forward and aligned with goals
Performing quality control throughout development of project to maintain expected standards
Adjusting schedules and targets on the project as financing or needs change

FamilyLife Blended Project Coordinator

Remote (Orlando Preferred)

To track and execute projects determined by the Blended Ministry Manager on behalf of and in collaboration with the FamilyLife Blended team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Help reach blended families throughout the world with practical discipleship resources through our major offerings. Projects may include: social media, marketing, podcasts, video, livestream events, live events, etc.
Maintain and monitor projects. Tasks include but are not limited to: schedules, budgets, coordination with other team members and / or departments, etc.
Analyze projects and adapt as needed to achieve optimal results.
Aid in the execution of events (e.g., events planning) as assigned. This may include attending and working events.
Maintain a positive witness for Christ.
Actively and intentionally grow in his / her Christian faith.
Share what God is teaching him or her.
Consistently attend and participate in team /ministry devotional times.

Accountant Finance Reporting

Orlando

This role is required to approach the position with Cru in a manner that seeks, individually and with others, the guidance of the Holy Spirit through prayer. The individual is expected to approach the job in a way that reflects the teachings of the Lord, demonstrating dignity and respect for those with whom the individual works, and an understanding his or her words and deeds are a witness to the faith and mission of this organization.

Under the general direction of the Financial Reporting Manager. assist with monthly close and other financial reporting duties. Assist with internal and external audits. Process journal entries and staff account requests as needed. Complete assigned reconciliations. Resolve ministry A/P issues and UPS online account.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Regularly communicate with FamilyLife finance leadership on sensitive financial topics
Support and assist the Financial Reporting Manager in the planning and implementation of the annual budget process.
Be responsible for financial statement preparation, report creation and distribution.
Research accounting issues and take corrective action to ensure accuracy of financial reporting.
Perform month end closing.

Supply Chain Coordinator

Orlando

Takes ownership of the transportation needs of resources and equipment that are used in the implementation of ministry events including the Weekend to Remember getaways, Love Like You Mean It cruise, Blended events and more. Working with other departments, this person provides key support to the successful execution of high impact ministry outreaches.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides a timely organization of the event shipping schedule to internal customers and warehouse partner.
Works with transportation partner (carrier) to successfully implement shipping plan.
Uses Salesforce and WooCommerce tools to accurately order resources for events, communicate those orders to our warehouse partner, and reconcile inventory following the conclusion of events.
Utilizes the scheduling of deliveries to prevent excess stock or backorders.
Seeks ways to continuously improve processes and services.
Works well with spreadsheet and database interfaces and can communicate with their “customers” both internal and external to FamilyLife.
Participates in supplier and vendor negotiations.

Videographer

Orlando

Working closely with the Video Content Strategy Manager, this position will serve to record and produce/edit FamilyLife Today video content for use on FamilyLife’s multi-channel experiences.

This role is part-time or full-time in Orlando and we are looking for 2 videographers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Capture and produce/edit videos for a variety of delivery platforms (e.g., social media, web, mobile, livestream etc.)
Create long and short-form video content specifically for use on social media sites such as YouTube, TikTok, Instagram, Facebook, etc.
Review, edit, sharpen and refine multi-guest spoken word recorded interviews as well as interactive, team work cycles.
Track many small details through the complicated production process to ensure that all files are correctly labeled and managed.
Coordinate all phases of content creation, including pre-production, production, and post production.
Manage capacity for departmental video priorities and balance those with requests from those outside our dept.
Collaborate with a team of peers and/or dotted-line contributors to accomplish the following: Agreement with and positive affirmation of the theological principles expressed in organizational core documents.

Technical Director, Generalist

Orlando

Under the direction of the Manager of Engineering, maintain and improve the production systems in the Productions Facility, remote facilities, and other facilities as added by the Executive Producer. Also maintain, improve, and execute events with the portable production systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Create, improve and maintain technical systems with audio, video, lighting, record lights, intercom systems, time clocks, monitoring sensors, RAIDed storage and other equipment that make complex tasks quick, and easy so the Production Staff can stay focused on creating content.

2. Assist in, and/or take lead in running productions inside the production facility on a regular basis to help the team accomplish their goals, but also to better understand how the systems you are responsible for work together.

3. Maintain a clean and organized work space, both at Lake Hart and the Annex, so that tools and supplies can be easily found and used by all members of the team.

4. Improve and maintain the portable production systems.

5. Execute events using the portable production systems.

6. Communicate with high level leadership with respect, while still communicating limitations of technology and capacity

7. Lead a team to execute productions, whether it is an internally facing staff meeting or an externally facing event.

Innovative Events Media Production Manager

Remote (Orlando Preferred)

Serve as a key member of the FamilyLife Innovative Event (IE) team by participating in the development and production of all IE and FamilyLife Blended events and various outreach strategies. This is primarily done through the management of the production and digital media for all Innovative and Blended events as well as other various online and onsite outreach strategies. This position has been approved for remote staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assemble and manage a team of staff, vendors, and volunteers to execute varied catalytic events, such as the Love Like You Mean It Marriage Cruise, Blended & Blessed live stream, and the Summit on Stepfamily Ministry.
Work with event owners/hosts to determine their production requirements and needs based on the nature and type of event. Oversee/manage the execution of requirements of the event owner on behalf of the owner/host.
Identify needs and manage appropriate sourcing of vendors for event production. (Event production includes audio, video, stage set, schedule management, livestream, and other mediums/media determined by the event.)
Collaborate with a team to identify, create, and manage the video and graphic needs for those events and other online and onsite strategies to further the mission of FamilyLife.
Engage with speakers to identify engaging digital content, and work with design teams for both video and graphic media.
Be an integral part of the team expanding the reach of ministry to blended families – one of the largest needs in the marriage and family space.
Travel to various event locations across the United States to prepare and produce life-changing experiences that impact marriages and families for generations to come.
Partner with other FamilyLife Teams as needed to create experiences and events for people to hear the Gospel and equip them to reach others in their community.
Use industry-standard digital tools to create, organize and distribute digital media during live events.
Maintain the video and digital archives from events for continued engagement with guests post-event through our All-Access passes, FamilyLife Today, and podcasts.
Interface with FamilyLife Audio Group for specific audio requirements.

Global Outreach Executive Assistant

Remote (Orlando Preferred)

Provides administrative and operational support to the Global Outreach Team. The Operations and Executive Assistant facilitates the efficient operation of the assigned department by performing a variety of high-level administrative tasks and support to the Vice President. Takes initiative to complete certain tasks or projects. Coordinates the onboarding of new hires into the ministry department.

FOR THIS POSITION:

Schedule virtual and live meetings with Global Vice President and prepares agendas and notes as needed, prepares presentations and reports, maintains a suspense list of Global Outreach projects and activities, and monitors status.
Route incoming communications to the appropriate Global Outreach Representative for their response, prepares quarterly Global newsletter, proofreads and edits Global Outreach training materials, updates Global communications on Workplace, etc.
Coordinate with Cru legal to prepare contracts for translation and licensing of FamilyLife resources for use in foreign countries. Maintains an electronic library of translated resources available for worldwide distribution.
Supports global partners with orders of FamilyLife resources.
Oversee preparation, entry and monitoring of the Global Outreach department budget. Coordinates processing of approved expenses.
Provide support to FamilyLife Global Crisis Manager by collecting and maintaining Cru Travel Sheets and other records for Cru’s Risk Management and Crisis Management.
Manage planning and logistical arrangements of Global Summits and Global Offsite meetings, e.g. mailing records of attendees and their travel arrangements and special needs, arranging for facilities, making arrangements for meals and housing, drafting letters if invitations for international guests, etc.

Mid-Level Donor Rep

Remote (Orlando Preferred)

Develop relationships with ministry partners via phone/mail/email for the purpose of cultivation and lifting and to provide new qualified names to the Development Reps Upper-Level. Raise financial resources by asking for donations from, cultivating relationships with, and ministering to current donors, as well as networking/prospecting to generate new donors to FamilyLife.

FOR THIS POSITION:

Conduct thank you calls to new donors making gifts from $1,000 to $5,000.
Consistently work to lift new donors in the mid-level status to upper-level status.
Call donors on an assigned caseload three to four times per year.
Cultivate and lift major donors who live in remote areas to which major donor reps are unable to travel.
Evaluate and appropriately assign new mid-level qualifiers as designated.
Provide phone call follow-up to written fund appeals to encourage specific gifts.

Accounting Coordinator

Orlando

Under the general direction of the Financial Reporting Manager, assist with ministry A/P needs. Process invoices for payment (inventory, radio, & FL tech bills). Assist with internal and external audits. Assist with weekly deposits.

FOR THIS POSITION:

Enter A/P vouchers (inventory invoices, FL Today radio bills, & check requests).
Process and manage printed checks as needed.
Sort FamilyLife finance mail (bills, checks, and other correspondences).
Distribute and monitor invoices in A/P mailbox and send to departments for entry.
Enter daily journal entries.
Assist FamilyLife finance personnel with internal and external audits.
Maintain/update supplier files.
Assist with other FamilyLife finance projects as needed.
Regularly communicate with FamilyLife finance leadership on sensitive financial topics.
Prepare bank deposits as needed and finalize documentation of all cash deposits.
Assist in the preparation of accounting journal entries.
Provide deposits and WIRES documentation for FamilyLife Finance Department.

Chief of Staff/Donor Operations Manager

Orlando

Serves as the project and logistics manager by supporting donor initiatives, and overseeing the donor operations support team with data analytics and benchmarking, and working with internal partners and external vendors. Communicates and works together with Cru donations processes and data maintenance.

FOR THIS POSITION:

Oversee department-wide business processes, best practices, and initiatives in budgeting, records retention, and operationalizing prayer responses to donors.
Lead cross-departmental team building, culture and positive work environment.
Strategize with department managers on continuous improvement of support processes and business reporting that would enable teams to operate effectively and efficiently.
Lead in the integration of FamilyLife and Cru donations processes and support services.
Serve as the database liaison with Cru Fund Development Services and IT in prioritization of donations processing projects along with Salesforce and Siebel CRM (Customer Relationship Management) systems integration.
Manage the Donor Department’s annual budgeting and monthly tracking processes with ongoing hygiene of department charges.
Collaborate with legal personnel for ongoing management and renewal of third-party contracts.
Manage operation projects by tracking tasks in Wrike and working with IT on data project support requirements.
Manage all aspects of processing, tracking and acknowledgement of donor gifts. The Operations team is responsible for managing all tiers of the donor thank you process from General File to Major Donor to Executive donors.
Manage data hygiene by updating donor information, accurate caseload attribution, eliminating duplicate records, and ongoing optimization of database functionality.
Oversee donor development dashboards and reporting, work with the Donor Communications Manager to optimize donor communication segmentation lists.
Oversee operational projects including the third-party estate plan mailing service, monthly Legacy Partner donation program, and monthly donor lifting project analysis to identify lifting candidates out of the General File.

Social Media Specialist

Remote (Orlando Preferred)

This position will assist the Social Media Manager in the day-to-day execution of social media across Facebook, Instagram, Twitter, and potentially additional channels through writing, scheduling, strategizing, and creative ideas.

essential duties and responsibilities:

Promote FamilyLife’s blogs, podcasts, events, products, and app across social platforms.
Assist with monitoring comments on posts and engages with them. “Like” all positive, helpful comments and respond to those that merit a response.
Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.
Schedule posts using Hootsuite and potentially other applications
Research incoming broadcast guests on subject matters, social media following, and digital presence to help determine how we may best utilize them on social
Work with the Social Media Manager to create mood boards for each season that can dictate the look and feel of our imagery for that time period
Stay up to speed on social media best practices and upcoming social platforms
Consistently present fresh ideas for engaging on social media
Assist the Social Media Manager with the overall strategy
Assist with minor graphic design and video editing for social media on a case-by-case basis
Stay on top of social media trends and assist with ways to implement new ideas to FamilyLife’s social strategy

Knowledge of:

- Social media platforms such as Facebook, Twitter, and Instagram
- Social media management tools like Hootsuite, and social media best practices.
- Graphic Design through Canva and/or Adobe Suite applications
- Video Editing through phone applications and/or Final Cut Pro, Adobe Suite Applications
- Knowledge of Instagram Reels
- Google Suite

Data Storage and Archive Engineer / Studio Support

Orlando

Under the direction of the Manager of Engineering, serve on the team that maintains and improves the production systems in the Productions Facility, remote facilities, and other facilities as added by the Executive Producer. Focusing mainly on the NAS data storage system and its backups, and the OS and Software running on the production machines. Will also be responsible for the archiving of finished projects and the cataloging of those projects.

essential duties and responsibilities:

Maintain the NAS system, its data backups and user access for the production team.
Maintain all installed computers OS and software with up to date and compatible software used by the production team
Archive all complete projects into the NAS and catalog them for future use.
Assist in, and/or take lead in running productions inside the production facility on a regular basis to help the team accomplish their goals, but also to better understand how the systems you are responsible for work together.
Maintain a clean and organized work space, so that tools and supplies can be easily found and used by all members of the team.
Other duties as assigned by the Manager of Engineering.

National Director, Upper Level Team

Orlando

The National Director of the FamilyLife Donor Development leadership team and is accountable for overall strategic direction, future innovation, and ongoing management of Major Donor programs.

This role will provide direct management of the Upper Level Rep team with responsibility for Acquisition, Cultivation, Lifting, and Reactivation of Major Donors to meet Revenue growth targets. This role provides strategic input and direction for the President’s Getaway Major Donor events and smaller regional-based fund raising or cultivation events.

As Familylife expands into local communities, this role will provide guidance into proactive strategies to lift local donors to national program giving. This role will be accountable for establishing and tracking key metrics to measure individual and overall team performance.

essential duties and responsibilities:

Recruit and manage the Upper Level Rep team to achieve annual growth goals in donation revenue and number of major donors.
Lead the full implementation of the Veritus major donor engagement strategy. Integrate continued skill development and ongoing coaching into the Upper Level team work processes.
Manage Upper Level team training plans, curriculum, and best practices.
Develop individual and team lead measures and associated dashboards to track ongoing progress and make strategic adjustments to achieve growth goals.
Coach each team member to create meaningful Personal Development Plan (PDPs) and Key Development Plans (KDAs) to further individual growth each year.
Develop and maintain a strategic staffing plan with regional assignments for current and future national field staff. Explore establishment of an intern program for building a dynamic Upper Level Rep team across the U.S.
Execute year-around Partner Engagement Plans for every major donor in conjunction with bi-annual caseload cleanup reviews to achieve YOY growth of individual caseload values.
Collaborate with the Donor Communications Director and Mid-Level team manager to achieve YOY growth in lifting of General File and Mid-Level Donors to Upper Level giving.
Collaborate with Donor Communications Director to implement 3 major donor appeal campaigns per year.
Integrate Estate Planning invitation processes and tracking into the Upper Level team with a target of inviting all Major Donors to participate.
Collaborate with Donor Events Team Manager to provide strategic direction for managing and hosting two annual Presidents Getaway events, pheasant hunt, executive women’s retreat and other potential boutique events.
Explore and test major donor acquisition via small regional donor events and alternative donor peer-to-peer local gatherings such as Friday night Weekend to Remember invitational dinners.
Provide oversight to the WTR Corporate Plan team for effective integration with Upper Level Rep activity and ongoing growth of WTR registrations and number of companies utilizing the corporate plan.
Consistently attend and participate in team/ministry devotional times.

Producer Editor

Orlando

The Producer Editor is mostly responsible for the “P” step in the RPM (Record/Post/Mastering) process for each broadcast, podcast or other production element assigned. This includes, but is not limited to, content review, editing, redaction, revision and versioning of various raw audio and possibly video recordings to create all required finished versions and outputs as defined by the Manager of Post Production. The Producer Editor shall produce and deliver to the Mastering Engineer these outputs in a timely fashion. Timeliness will be defined by the RPM process requirements. The Producer Editor may also be assigned duties in the “R” and “M” steps in the RPM audio and video processes, as assigned by the Manager of Post Production.

essential duties and responsibilities:

Operate professional audio editing software to execute key “P step” production responsibilities, as outlined in Audio Group operational processes and documentation.
Edit and produce raw audio into finished radio programs, podcasts, and special projects.
Participate in pre-production planning
Video editing, recording engineering, mastering/mixing experience or a desire and aptitude to learn those disciplines.

Upper Level Donor Rep

Remote (Orlando Preferred)

Secure ongoing funding for FamilyLife outreaches by fulfilling the interests and passions of current and prospective donors. This will be done by presenting prospective and current partners with project opportunities, encouraging them to give, and assuring that as many as possible are retained and upgraded in their giving and involvement through timely thanking, regular reporting, ministry engagement, and ongoing relationship cultivation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Qualify a caseload of 100-120 active donors. This will be done foremost through lifting of existing organizational partners (90%), referrals through existing caseload (7%), and innovative connections with business leaders (3%).
Create & manage individual goals for each partner on a caseload. Goals will be based on the partner’s history of giving and organizational knowledge of giving potential.
Create an individual engagement plan for each partner that takes into account the partner’s passions, interests, motivations, giving patterns and ask preferences.
Execute individual engagement plans on a timely basis. True partner engagement cultivates quality relationships through thanking, regular reporting, ministry involvement, and personal ministry to ensure partners are retained and upgraded to their God-given capacity to give.
Meet face-to-face with caseload partners each year. At least 25% of time spent traveling is expected to be able to meet this target.
Assess caseload 2x’s per year for ongoing value growth through disqualifying lowest performing segments and lifting higher quality prospects onto caseloads.
Faithfully capture partner engagement activities in CRM software to assess the relationship strength and continually build organizational knowledge of donors.
Be a team player who maintains a positive and constructive attitude while solving problems.

See a role or two you are interested in? Have some questions? Let’s talk. Please fill out this form and our team will reach out to you promptly!