About the Guest
No, I mean, are you listening? Listening empathetically? Stepmom Sara needs her kitchen to be clean. Stepdaughter Kari wants to bake a gift for Sara. When she saw the mess, Sara laid into Kari. Her need for cleanliness was getting in the way of hearing Kari's need to be accepted by her stepmom. She wasn't listening empathetically, she was just listening pathetically. She should have ignored the mess for a while and just thanked Kari. Don't listen pathetically. Listen for their need and love.
Okay, if you have any relationships, anybody you care about, I want to give you a principle that will strengthen those relationships. Are you listening?